Bad Debt Prevention Specialist | Temporary WFH | Makati | Day 1 HMO

Emapta; Metro Manila; Remote; PHP 420,000 - 650,000; Full time

Benefits offered by this job

Day 1 HMO

Night differential pay

Temporary WFH

Makati office access

Salary advance

Upskilling courses

Gym access

Lifestyle perks

Referral incentives

Job summary

Emapta is hiring a Bad Debt Prevention Specialist to strengthen credit risk controls, improve collections, and support informed financial decisions for a global advertising technology client. Night shift, temporary WFH with Makati office access, and competitive salary package are offered.

You will handle debt recovery, perform risk analyses, and collaborate across Sales and Finance to implement process improvements and automation initiatives.

Qualifications

• Bachelor's degree in Finance, Accounting, or related field.
• 2–3 years in accounts receivable, collections, credit analysis or risk management.
• Strong Excel skills and experience with CRM/tools such as Salesforce.

Responsibilities

• Oversee bad debt recovery and collections to minimize losses.
• Support credit risk monitoring and approve/deny terms.
• Collaborate with Sales and Finance to align processes and improve efficiency.

Skills

Analytical thinking

Attention to detail

Communication skills

Multi-tasking

Education

Bachelor's degree in Finance/Accounting

Tools

Microsoft Excel

Salesforce

Dun & Bradstreet

CreditSafe

Job description

Protect Global Business Growth Through Smarter Credit Risk Management

Help international businesses grow with greater financial confidence. Join Emapta as a Bad Debt Prevention Specialist and contribute to stronger credit risk controls, efficient collections, and responsible financial decision-making. Your expertise will support a global advertising technology business while opening doors to international collaboration, valuable professional experience, and a rewarding long-term career.

Job Overview

• Employment Type: Full-time
• Shift: Night Shift | Monday to Friday, 8:00 AM-5:00 PM Central Time | Weekends Off
• Work Setup: Temporary Work From Home | PNB Building, Makati

Exciting Perks Await!

• Day 1 HMO coverage with one free dependent
• Competitive salary package
• Night differential pay to maximize your earnings
• Temporary WFH arrangement
• Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
• Fixed weekends off
• Fully customized Emapta laptop with peripherals
• Salary Advance Program through our banking partner (eligibility and approval are subject to bank assessment; available to account holders with a minimum of 6 months of company tenure)
• Unlimited upskilling through Emapta Academy courses (Learn more: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms in Ortigas and Makati, with a complimentary physical fitness trainer
• Exclusive Emapta Lifestyle perks, including hotel and restaurant discounts and more
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• A total of 20 annual leave credits to use at your discretion, including 5 credits convertible to cash
• Fun employee engagement activities
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

Education and Experience

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field is preferred
• At least 2 to 3 years of relevant experience in accounts receivable, collections, credit analysis, credit risk management, or a related financial function

Knowledge and Skills

• Strong analytical, organizational, and problem-solving skills, with excellent attention to detail
• Excellent verbal and written communication skills, with a strong customer service orientation
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Intermediate to advanced proficiency in Microsoft Excel, with the ability to quickly learn financial and operational systems
• Experience with Salesforce, Dun & Bradstreet (DnBi), CreditSafe, or similar credit reporting and risk assessment tools is preferred
• Ability to work effectively under pressure and handle challenging situations professionally

Preferred Competencies

• Knowledge of credit risk assessment, collections, bankruptcy procedures, and debt recovery practices
• Strong stakeholder management and cross-functional collaboration skills
• Experience in supporting process improvement and automation initiatives
• Ability to analyze financial data and provide sound, risk-based recommendations

Your Daily Tasks

Bad Debt Recovery and Collections

• Serve as the primary point of contact for bad debt-related inquiries, escalations, and recovery activities
• Monitor collection efforts, account statuses, and recovery progress to minimize financial exposure and improve recovery outcomes
• Coordinate with internal Legal teams and third-party collection agencies on collection placements, legal actions, and debt recovery initiatives
• Track bankruptcy accounts and support the preparation and submission of required notifications and Proof of Claim filings
• Maintain accurate records and reports on bad debt accounts, recoveries, legal matters, collection placements, and bankruptcy proceedings

Credit Risk Management

• Support the administration and continuous improvement of credit and risk management strategies
• Gather and analyze customer information to facilitate credit reviews and support credit approval or denial decisions
• Conduct periodic account reviews to identify changes in credit risk profiles and recommend appropriate adjustments to credit limits or payment terms
• Assist management in the evaluation of accounts and the implementation of collection holds when necessary
• Monitor account activities and emerging credit risks to support proactive risk mitigation measures

Cross-Functional Collaboration and Process Improvement

• Collaborate with Sales, Finance, and Financial Operations teams to align credit and collection practices with business objectives and customer relationship management standards
• Support employee training, policy development, process improvement initiatives, and automation projects related to credit and collections
• Participate in special projects, investigations, report preparation, and other business initiatives as assigned
• Complete inquiries, case requests, assigned tasks, and reports within established service levels and deadlines

About the Client

Our client is a global digital advertising technology and services company that helps leading brands optimize marketing investments and maximize campaign performance. They specialize in omnichannel advertising solutions across paid social, programmatic media, connected TV, and digital audio. Through proprietary technology, advanced analytics, automation, and data-driven strategies, they provide greater transparency, efficiency, and control over advertising campaigns. Their expertise in media optimization and performance measurement empowers international brands to reach audiences, improve advertising effectiveness, and achieve measurable business growth.

Join the Top 1% Talent. A better career. A better life.

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2026 for the fifth year in a row and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.