About Us:
BlackHawk Industrial provides the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.
Job Description:
The Accounts Receivable Clerk provides collection and administrative support to the Accounts Receivable team to help maximize cash flow, maintain accurate customer accounts, and minimize financial risk to BlackHawk. This position is responsible for managing assigned small-balance accounts, resolving routine account issues, and supporting the AR team with various account maintenance activities.
Essential Competencies & Responsibilities:
- Demonstrate and promote BlackHawk’s Core Behaviors through daily interactions and work practices
- Promote and maintain a culture of safety
- Manage collection activities for assigned small-balance accounts through professional written communication and follow-up
- Research and resolve routine invoice discrepancies in collaboration with customers and Customer Service
- Maintain accurate customer accounts by researching and resolving short payments, credit balances, unapplied cash, and other account discrepancies
- Support the achievement of collection goals established by BlackHawk senior management and overall Accounts Receivable performance objectives
- Complete required steps for processing write-offs and customer refund requests for assigned accounts and in support of AR Specialists
- Collaborate with the AR Supervisor and Commercial Team to identify high-risk accounts and support the development and execution of appropriate action plans
- Maintain accurate records and documentation related to collection activities and account resolution
- Perform other duties and special projects as assigned
- Perform all responsibilities in accordance with BlackHawk’s ISO processes, procedures, and established internal controls
QUALIFICATIONS:
- Demonstrated problem solving and analytical skills
- Strong attention to detail and accuracy
- Excellent written and verbal communication skills
- Proficient time management and organizational skills
- Proven customer service skills
- Proficient in MS Office applications
- Experience in Prophet 21 highly desirable
- Ability to work independently
SUPERVISORY RESPONSIBILITIES:
- No direct supervisory responsibility
- EDUCATION and/or EXPERIENCE:
- High School Diploma required
- Bachelor of Science degree in Finance, Accounting or Business Administration preferred
- 2 to 4 years accounts receivable or general accounting experience preferred
Benefits:
- Insurance Coverage for Life, Medical and Accident
- Vacation Leave, Sick Leave and Other paid leaves available.
- Medical support/assistance for Dental, Outpatient and Inpatient other medical programs , including annual physical examinations (APE) for employees and their dependents, as well as vaccinations for both employees and their dependents.
- Wellness Programs available to all employees