Accounts Payable Process & Problem Resolution Expert

Capgemini; Metro Manila; On-site; PHP 350,000 - 520,000; Full time

Job summary

Capgemini in Metro Manila seeks a Problem Resolution Process Expert to support accounts payable invoice handling and drive service levels through accurate identification and resolution of issues. You'll back up the Team Lead as needed, act as SME for operational issues, and collaborate with junior team members to deliver high-quality, compliant services that improve processes and cost-efficiency.

Strong knowledge of finance processes, adherence to SLAs, and communication with stakeholders are

Qualifications

• Familiar with accounts payable processes and SLA targets.
• Ability to identify process improvements and work under Team Lead guidance.

Responsibilities

• Processing of incoming invoices, with initial problem identification and resolution.
• Responsible for processing transactions and producing outputs.

Job description

Capgemini in Metro Manila seeks a Problem Resolution Process Expert to support accounts payable invoice handling and drive service levels through accurate identification and resolution of issues. You'll back up the Team Lead as needed, act as SME for operational issues, and collaborate with junior team members to deliver high-quality, compliant services that improve processes and cost-efficiency.

Strong knowledge of finance processes, adherence to SLAs, and communication with stakeholders are