Accounts Manager

Avante Digital Solutions; Quezon City; On-site; PHP 335,000 - 670,000; Full time

Job summary

Avante Digital Solutions is seeking an Account Manager to build lasting relationships with brands and marketplace partners and drive growth across multiple platforms. You will own key client accounts, lead planning and negotiations, and collaborate with marketing, operations, and customer service to execute Go-to-Market initiatives.

The role emphasizes data-driven decision making, stakeholder management, and the ability to manage multiple accounts in a fast-paced e-commerce environment.

Qualifications

• Bachelor's degree or equivalent in a related field.
• 1–2 years of experience in e-commerce account management or digital commerce.
• Strong relationships with brands and marketplace partners.
• Experience developing account growth plans and KPIs.
• Analytical skills to interpret sales data and insights.
• Excellent communication, negotiation, and stakeholder management.
• Organizational skills and ability to manage multiple accounts.

Responsibilities

• Build, manage, and nurture long-term relationships with brands and marketplace partners to grow each brand's online presence and achieve business objectives.
• Own key client accounts and serve as the primary contact for day-to-day account management.
• Lead annual business planning and commercial negotiations with e-commerce partners.
• Develop account growth strategies, KPIs, and performance goals for each brand and marketplace.
• Collaborate with cross-functional teams to execute Go-to-Market strategies.
• Monitor sales performance, consumer behavior, and marketplace data to optimize account performance.
• Maintain regular communication with clients and deliver value-driven solutions.
• Coordinate with internal teams to ensure seamless campaign execution and operations.

Skills

Relationship building

Cross-functional collaboration

Analytical skills

Negotiation

Project management

Communication skills

Education

Bachelor's degree in Business/Marketing/E-commerce/Communications

Tools

Microsoft Office

Google Workspace

Job description

• Build, manage, and nurture long-term relationships with brands and marketplace partners to grow each brand's online presence and achieve business objectives.
• Own key client accounts and serve as the primary point of contact for day-to-day account management.
• Lead annual business planning and commercial negotiations with e-commerce partners.
• Develop account growth strategies, KPIs, and performance goals for each brand and marketplace.
• Collaborate with cross-functional teams (Performance Marketing, Livestream, Customer Service, and Operations) to execute effective Go-to-Market strategies.
• Identify new e-commerce trends, platform opportunities, and growth initiatives to drive business performance.
• Prepare and present business reviews, product proposals, and strategic recommendations to clients.
• Monitor sales performance, consumer behavior, and marketplace data to identify opportunities and optimize account performance.
• Maintain regular communication with clients, understand their business needs, and deliver value-driven solutions.
• Ensure accurate inventory planning, forecasting, and customer order fulfillment across assigned accounts.
• Coordinate closely with internal teams to ensure seamless execution of campaigns and operational initiatives.
• Monitor competitor activities and industry trends to provide strategic market insights.
• Advocate for clients internally to continuously improve the customer and brand experience.
• Build trusted partnerships with clients through proactive communication and excellent account management.

Key Responsibilities

• Build, manage, and nurture long-term relationships with brands and marketplace partners to grow each brand's online presence and achieve business objectives.
• Own key client accounts and serve as the primary point of contact for day-to-day account management.
• Lead annual business planning and commercial negotiations with e-commerce partners.
• Develop account growth strategies, KPIs, and performance goals for each brand and marketplace.
• Collaborate with cross-functional teams (Performance Marketing, Livestream, Customer Service, and Operations) to execute effective Go-to-Market strategies.
• Identify new e-commerce trends, platform opportunities, and growth initiatives to drive business performance.
• Prepare and present business reviews, product proposals, and strategic recommendations to clients.
• Monitor sales performance, consumer behavior, and marketplace data to identify opportunities and optimize account performance.
• Maintain regular communication with clients, understand their business needs, and deliver value-driven solutions.
• Ensure accurate inventory planning, forecasting, and customer order fulfillment across assigned accounts.
• Coordinate closely with internal teams to ensure seamless execution of campaigns and operational initiatives.
• Monitor competitor activities and industry trends to provide strategic market insights.
• Advocate for clients internally to continuously improve the customer and brand experience.
• Build trusted partnerships with clients through proactive communication and excellent account management.

What We're Looking For

• Bachelor's degree in Business, Marketing, E-commerce, Communications, or a related field.
• 1–2 years of experience in e-commerce account management, online marketplace operations, or digital commerce.
• Strong understanding of leading e-commerce platforms such as Shopee, Lazada, TikTok Shop, Zalora, Shopify, or similar marketplaces.
• Proven ability to build strong relationships with brands, marketplace partners, and cross-functional teams.
• Experience developing account growth plans, KPIs, and supporting Go-to-Market initiatives.
• Strong analytical skills with the ability to interpret sales data, customer insights, and performance metrics.
• Excellent communication, negotiation, presentation, and stakeholder management skills.
• Highly organized with strong project management skills and the ability to manage multiple accounts simultaneously.
• A proactive, solutions-oriented mindset and the ability to thrive in a fast-paced e-commerce environment.
• Proficiency in Microsoft Office, Google Workspace, and familiarity with e-commerce analytics or reporting tools is a plus.