Accounting Manager & Global Delivery Leader

YourBookkeepersOnline (YBO); Davao City; Presencial; PHP 1 200 000 - 2 000 000; Tempo integral

Resumo da oferta

YourBookkeepersOnline (YBO) in the Philippines seeks aDelivery Lead to ensure high-quality outputs from the delivery teams and to drive performance across locations. You will manage 10+ professionals, collaborate with Functional Managers, and implement KPI-driven processes to improve service quality.

Responsibilities include staff development, QA for engagements, and maintaining compliance. The role communicates strategy to the Managing Director and supports growth within a fast-paced business

Qualificações

• CPA qualified with 4-5 years of Australian accounting experience.
• Experience in Accounting Firm and/or BPO is desirable.
• Strong English written and verbal communication.
• Experience with cloud accounting software (MYOB, Xero, QuickBooks, SAASU).
• Able to engage with clients mainly via email.

Responsabilidades

• Oversee quality of outputs from delivery teams in the Philippines.
• Manage teams of 10+ across locations with coordination from managers.
• Develop, monitor and manage KPIs to drive correct delivery behaviors.
• Build processes and QA reviews to ensure delivery quality on engagements.
• Lead culture and performance development; motivate and direct teams.
• Ensure timely, secure storage and disposition of client information.
• Provide leadership to enhance Philippine brand image and compliance.

Conhecimentos

English proficiency

Client communication

Team leadership

People development

Adaptability

Formação académica

CPA

Ferramentas

MYOB

Xero

QuickBooks

SAASU

Descrição da oferta de emprego

YourBookkeepersOnline (YBO) in the Philippines seeks aDelivery Lead to ensure high-quality outputs from the delivery teams and to drive performance across locations. You will manage 10+ professionals, collaborate with Functional Managers, and implement KPI-driven processes to improve service quality.

Responsibilities include staff development, QA for engagements, and maintaining compliance. The role communicates strategy to the Managing Director and supports growth within a fast-paced business