Account Officer 1

BDO Unibank; San Fernando; On-site; PHP 279,000 - 446,000; Full time

Job summary

BDO Unibank is seeking an Account Officer for Micro, Small and Medium Enterprises in the Philippines. The role focuses on achieving loan volume targets while maintaining profitability and sound credit quality, with a strong emphasis on customer service.

Responsibilities include soliciting MSME loans, assessing qualifications, coordinating processing, maintaining files, and adhering to bank policies. A four- or five-year degree and basic math skills are required.

Qualifications

• Bachelor's degree holder.
• Good selling, communication and customer service skills.
• Basic mathematical knowledge.
• High integrity and ethical standards.
• Familiar with Word and Excel.
• Fieldwork and sales experience in microfinance is an advantage.
• Motorcycle driving is preferred.

Responsibilities

• Actively solicit microfinance loan accounts to meet customer needs.
• Analyze applicant qualifications to determine loan feasibility.
• Initiate credit and collection activities to ensure credit quality.
• Coordinate with officers/units for processing and servicing loan applications.
• Review loan files and agreements for credit processing and booking.
• Ensure adherence to bank policies and procedures.
• Execute sales/marketing activities to achieve volume targets.
• Attend to inquiries and other client requirements.

Skills

Selling skills

Communication

Customer service

Basic math

Computer literacy

Field sales experience

Motorcycle driving

Education

Bachelor's degree

Tools

MS Word

MS Excel

Job description

The Account Officer for Micro, Small and Medium Enterprises is responsible for achieving loan volume targets while maintaining profitability, sound credit quality, and good customer service.

Duties and Responsibilities:

• Actively solicit microfinance loan accounts to meet the business needs of the customer
• Analyze overall loan applicant’s qualifications to determine feasibility of granting loans
• Initiate credit and collection activities to ensure credit quality of accounts
• Coordinate with concerned officers and/or other units related to processing and servicing of loan applications and loan clients
• Review and update customer loan files, loan agreements, etc. to ensure adequacy for credit processing and loan booking
• Ensure adherence to the bank’s policies and procedures
• Execute sales and/or marketing activities that will achieve volume targets
• Attend to inquiries and other requirements of the clients

Qualifications:

• Graduate of any four-year or five-year degree course / Bachelor's Degree Holder
• Possesses good selling, communication and customer service skills.
• Must have basic mathematical knowledge.
• With high integrity.
• Preferably familiar with computer software including word processing & spreadsheets.
• With fieldwork and sales experience on Microfinance, an advantage.
• Preferably can drive a motorcycle

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 25714

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