Account Manager (Spanish Bilingual)

Emerge; Mexico; On-site; PHP 3,762,000 - 5,643,000; Full time

Job summary

Emerge is seeking a Spanish-speaking Account Manager to manage and grow a portfolio of SMB advertisers. You will drive revenue through strategic account management, campaign execution, and performance optimization, acting as a trusted partner to clients and collaborating with internal teams to ensure successful outcomes.

The role emphasizes consultative management, data-driven decision making, and cross-functional collaboration in a fast-paced client-facing environment.

Qualifications

• Fluent Spanish language written and spoken.
• 1–2 years of experience in account management, sales, marketing, advertising, or client-facing operations.
• Strong communication and presentation skills.
• Analytical mindset with ability to interpret performance data and provide recommendations.
• Customer-focused approach with excellent problem-solving skills.

Responsibilities

• Manage and grow a portfolio of SMB advertiser accounts.
• Build and maintain strong client relationships through consultative management.
• Drive revenue growth through strategic sales and business development activities.
• Execute, monitor, and optimize advertising campaigns.
• Conduct business reviews and provide data-driven recommendations.
• Monitor campaign performance, budgets, and SLA adherence.
• Identify and pursue cross-sell and upsell opportunities.
• Partner with internal teams to ensure successful client outcomes.

Job description

Overview

We are seeking a highly motivated Spanish-speaking Account Manager to manage and grow a portfolio of small and medium-sized business (SMB) advertisers. This role requires strong relationship management, sales, and digital marketing skills, with a proven ability to drive revenue growth and deliver exceptional client service. The ideal candidate will be comfortable working in a fast-paced, client-facing environment, supporting account growth initiatives through consultative management, campaign optimization, and cross-functional collaboration.

Location

Preferred locations include Mexico, Brazil, or other Spanish-speaking markets.

Employment Type

Full-time position deployed on client payroll. Work arrangement (onsite, remote, or hybrid) to be confirmed.

Position Overview

This role is responsible for managing a portfolio of SMB advertiser accounts, supporting their growth through strategic account management, campaign execution, and performance optimization. The Account Manager will act as a trusted partner to clients, helping them achieve business objectives while identifying opportunities for revenue expansion.

Key Responsibilities

• Manage and grow a portfolio of SMB advertiser accounts.
• Build and maintain strong client relationships through consultative account management.
• Drive revenue growth through strategic sales and business development activities.
• Execute, monitor, and optimize advertising campaigns.
• Conduct business reviews and provide data-driven recommendations.
• Monitor campaign performance, budgets, and SLA adherence.
• Identify and pursue cross-sell and upsell opportunities.
• Partner with internal teams to ensure successful client outcomes.

Required Qualifications

• Fluent Spanish language skills, written and verbal.
• 1-2 years of experience in one or more of the following:
• Account Management
• Sales
• Marketing
• Advertising
• Client-facing Operations
• Strong communication and presentation skills.
• Analytical mindset with the ability to interpret performance data and provide recommendations.
• Customer-focused approach with excellent problem-solving skills.

Preferred Qualifications

• Experience supporting digital advertising platforms or online marketing campaigns.
• Experience working with SMB clients.
• Track record of achieving revenue or account growth targets.
• Familiarity with consultative sales methodologies.

Success Metrics

• Client retention and satisfaction
• Revenue growth within assigned accounts
• Campaign performance improvements
• SLA compliance and operational excellence
• Cross-sell and upsell revenue generation

Languages

• Spanish: Fluent/Native (Required)
• English: Professional working proficiency preferred