Account Manager/ POC - Cebu Based

Shin Media Inc.; Cebu City; On-site; PHP 335,000 - 558,000; Full time

Job summary

Shin Media Inc. is seeking an Account Manager to handle multiple brand accounts and maintain professional relations with brand partners. You will serve as the main liaison for live hosts, ensuring smooth day-to-day operations and driving content strategy.

The role requires strong interpersonal and communication skills, with preference for experience in digital commerce and livestream environments. Candidates should be highly organized and capable of working independently in a fast-paced setting,

Qualifications

• At least 1 year of experience in account management, client servicing, or talent management.
• Preferably with experience in TikTok, Shopee, or Lazada environments.
• Background in live hosting is an advantage.
• Strong interpersonal, communication, coordination, and negotiation skills.
• Highly organized, proactive, and able to work independently in a fast-paced environment.

Responsibilities

• Handles multiple brand accounts simultaneously.
• Maintains professional communication with brand partners.
• Acts as the main point of contact in managing live hosts and day-to-day operations.
• Demonstrates leadership by coaching talents and monitoring live host performance, audience engagement, and content strategy.
• Resolves conflicts and provides constructive feedback and actionable suggestions.
• Prepares post-campaign reports and analytics with insights and recommendations for improvement.

Skills

Interpersonal skills

Communication skills

Coordination

Negotiation

Organizational skills

Independent work

Stakeholder management

Job description

Handles multiple brand accounts simultaneously

Maintains professional communication with brand partners

Acts as the main point of contact in managing live hosts, ensuring smooth day-to-day operations

Demonstrates leadership by coaching and supporting talents, and monitoring live host performance, audience engagement, and content strategy

Resolves conflicts effectively and provides constructive feedback and actionable suggestions

Prepares detailed post-campaign reports and analytics, including insights and recommendations for continuous improvement

Qualifications:

At least 1 year of experience in account management, client servicing, or talent management, preferably within a digital, e-commerce, or livestreaming industry.

Preferably with experience working in TikTok, Shopee, or Lazada environments.

Background in live hosting is an advantage.

Strong interpersonal skills with the ability to handle diverse personalities and build lasting professional relationships.

Excellent communication, coordination, and negotiation skills.

Highly organized, proactive, and capable of working independently in a fast-paced environment.

Willing to work in Capitol Square, Escario, Cebu City