Account Manager

Hammerjack Pty Ltd; Taguig; On-site; PHP 420,000 - 640,000; Full time

Job summary

Hammerjack Pty Ltd in Taguig City seeks an Account Manager to be the first contact for new clients, providing product information and coordinating across teams to fulfill client needs.

You will research opportunities, plan with brands, liaise with live broadcast teams, and manage schedules while building long-term relationships. Strong communication and marketing/sales background required.

Qualifications

• Minimum 1 year of sales, marketing, or related experience.
• Degree in marketing management, business, information systems, or similar.
• Familiar with Shopee, Lazada or livestream platforms is a plus.
• Excellent communication and IT skills; proficient in Word, Excel, PowerPoint.
• Willing to work in BGC, Taguig City and morning or mid shift.

Responsibilities

• First point of contact for new potential clients and provide product information.
• Research organisations and individuals to find new opportunities.
• Submit plan to TikTok/Brand and seek advertising support.
• Coordinate with live broadcast group manager on promotion days and portfolio requirements.
• Inform the team of brand feedback including discounts and benefits.
• Schedule confirmation with team leader and communicate changes to brands.
• Lead communication with brands and coordinate cross-team collaboration.
• Maintain client relationships and identify new opportunities for growth.
• Support team members and conduct ongoing market research.
• Proficient in branding and live streaming; ensure promotional offers uploaded correctly.

Skills

Excellent communication

IT fluency

Project management

MS Office proficiency

Education

Degree in marketing management / business / information systems

Tools

CRM software (e.g., Salesforce)

Job description

• We are looking for a highly coordinated Account Manager as the first point of contact of a new potential client when they are seeking information on the products and services the company provides. To ensure success as an Account Manager, you should remain knowledgeable about relevant trends and innovations in e-commerce. Ultimately, a brilliant Account Manager will endeavour to enhance their skill set by continually learning about adjacent techniques that might improve collaboration between departments.
• Researching organisations and individuals to find new opportunities.
• Submit a plan to Tiktok/Brand and seek advertising/coupon support
• Communicate with the live broadcast group manager to inquire about the promotion day product portfolio, free gift requirements, collect needs, and communicate with the brand
• Inform the manager and live broadcast group host the official feedback from the brand and Tiktok for execution (including discount information, gift benefits, discount time, etc.)
• Confirm the next day's live broadcast schedule with the team leader every day, and provide feedback to the brand
• Synchronise the live broadcast time changes to the brand in a timely manner and feedback the reasons
• Weekly team leader brand meeting, and coordinate E-commerce manager to participate in the report
• Operating as the lead point of contact for any and all matters specific to your accounts
• Maintain current client relationship and identifying areas for potential clients
• Contacting potential clients to establish a business relationship and meet with them
• Support team members
• Conduct ongoing market research
• Must be familiar with branding and live streaming.
• Creating frameworks that transform our social media sites into highly profitable platforms.
• Creating promotional offers and checking to see that these are uploaded precisely.
• Examining sales‑related metrics to inform restocks.
• Reporting on the utility of existing and novel strategies.
• Degree in marketing management, business, information systems, or similar.
• With at least 1 years experience in sales, marketing, or related field.
• Experience in sales, marketing, or related field and/or in Shopee, Lazada and another livestream platform is a plus.
• Completion of a pertinent sales qualification is preferred.
• Demonstrable track record of devising sales‑enhancing strategies.
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi‑task.
• Excellent organisational skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Comfortable using a computer for various tasks.
• Willing to work for morning or mid shift.
• Willing to work in BGC, Taguig City