Account Manager - Offshore Operations Lead

MicroSourcing International; Pasay; Presencial; PHP 600 000 - 1 000 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Healthcare on day one

Dependent coverage

Paid time-off with cash conversion

Group life insurance

Performance bonus

Resumo da oferta

MicroSourcing is hiring an Account Manager to oversee offshore teams from its MOA, Pasay City location. The role is onsite with shifting work hours, focusing on coordinating with clients, monitoring performance, and coaching staff to meet KPIs.

The position emphasizes strong English communication and leadership capabilities in a collaborative environment. You will support daily operations, handle queries, and help implement client policies while contributing to a positive workplace culture and

Qualificações

• Strong English and communication skills, written and verbal.
• 1+ year of experience in a leadership role.

Responsabilidades

• Coordinate with the client on the status of the offshore team.
• Monitor KPIs set by the client or MS.
• Conduct coaching sessions and issue corrective actions.
• Provide day-to-day operational support.
• Disseminate information on policies and events to staff.

Conhecimentos

Strong English

Leadership

Communication skills

Descrição da oferta de emprego

MicroSourcing is hiring an Account Manager to oversee offshore teams from its MOA, Pasay City location. The role is onsite with shifting work hours, focusing on coordinating with clients, monitoring performance, and coaching staff to meet KPIs.

The position emphasizes strong English communication and leadership capabilities in a collaborative environment. You will support daily operations, handle queries, and help implement client policies while contributing to a positive workplace culture and