Account Manager (IT Solutions)

Hexagon Shared Services Inc; Quezon City; Sur place; PHP 600 000 - 900 000; Plein temps

Résumé du poste

Hexagon Shared Services Inc seeks a results-driven Sales and Account Management professional to penetrate industry accounts, nurture relationships, and drive new business. The role requires proactive lead generation, opportunity qualification, and effective client communications.

You will manage account segmentation, prepare proposals, conduct client meetings, and collaborate with technical teams to translate requirements into measurable value.

Qualifications

• Must have a degree in Information Technology, Computer Science, Computer Engineering, or any IT-related courses.
• Position may also consider graduates of Business Administration, Marketing, Industrial Engineering, Management Engineering, Commerce, or any business-related course.
• Must have at least 3 years of experience in a similar IT services/solutions company or managed services company.
• Proven track record in sales in a B2B industry.
• Experience in handling finances and working with timelines is an advantage.
• Extensive experience in conducting presentations and negotiating deals.

Responsabilités

• Oversee and manage lead generation and nurturing of all current accounts.
• Identify and qualify account opportunities; convert leads to sales.
• Monitor and manage account segmentation, industry identification and client communication.
• If needed, conduct client presentations.
• Collaborate with immediate head in development of new businesses.
• Conduct client problem/needs analysis and create appropriate proposals.
• Maintain and update client records, news, and changes; ensure proper billing and accreditation procedures.
• Generate reports: pipeline/funnels, annual/monthly, and P&L submissions.
• Collaborate with the technical team for scope of work and translate requirements into quantitative value.
• Assist Admin Specialist in accreditation requirements and accounts receivable paperwork.

Connaissances

Lead generation

Account management

Client presentations

Negotiation

CRM usage

Formation

Bachelor's degree in IT, CS, or related field

Business/Marketing/Eng in related field considered

Outils

CRM systems

Description du poste

FUNCTIONOFTHEDEPARTMENT&MAINPURPOSEOFTHEJOB

Thepositionisresponsibleforpenetratingindustryspecificaccountsandcreatingnewbusiness.Theyareexpectedtodevelopandnurturerelationshipswithclientstoensuretheirneedsandexpectationsaremet.

DUTIES&RESPONSIBILITIES

Sales&AccountManagement

• Overseesandmanagesleadgenerationaswellasnurturingofallcurrentaccounts.

• Identifiesandqualifiesaccountopportunities.Convertsleadstosales.

• Monitorsandmanagesaccountsegmentation,industryidentificationandclientcommunication.

• Ifneeded,conductsclientpresentations.

• Collaborateswithimmediateheadinthedevelopmentofnewbusinesses.

ClientConsultation

• Conductsclientproblem/needsanalysis

• Createsappropriateproposalbasedontherequirementsoftheclient.

ClientInformationandAwareness

• Maintainsandupdatesclientrecordsandupdates,newsandchanges.

• Communicates,monitorsandensuresproperbillingandaccreditationprocedures.

ReportsGeneration

• Generatesthefollowingreports:

• Pipelineandfunnelsupdates

• Annualandmonthlyreports

• ProfitandLossGenerationandSubmission

OrganizationalAlignment

• Collaborateswiththetechnicalteamfortheneededscopeofwork,assumptiondependenciesandconstraintsoranyothertechnicalspecificationsneededtotranslatespecificrequirementsintoaquantitativevalue.

• Enliststhesupportoftechnicalspecialists,implementationresources,serviceresourcesadothermanagementresources,asneeded.

AdministrativeDuties

• CollaborateswiththeAdminSpecialistinthecompletionofaccreditationrequirements.

• AssistsinAccountsReceivableincompletionofneededpaperworks
  

EDUCATIONALBACKGROUND

• MusthaveadegreeInformationTechnology,ComputerScience,ComputerEngineering,oranyIT-relatedcourses.

• PositionmayalsoconsidergraduatesofBusinessAdministration,Marketing,IndustrialEngineering,ManagementEngineering,Commerce,oranybusiness-relatedcourse.

PREVIOUSWORKEXPERIENCE

• Musthaveatthree(3)yearsofexperienceinasimilarposition,workingforanITservicesandsolutionscompanyoramanagedservicescompany.

• MusthaveaproventrackrecordinsalesinaB2Bindustry.

• Has experience in either accounts renewal or new logos acquisition.

• Experienceinhandlingfinancesadworkingwithinspecifictimelines,anadvantage.

• Musthaveextensiveexperienceinconductingpresentationandnegotiatingdeals.

• PreferablywithpriorexperienceintheuseofdifferentCRMandvariousproductivitytools