Account Manager - IT - MRF05843

Hunter's Hub Inc.; Taguig; On-site; PHP 600,000 - 800,000; Full time

Job summary

A technology consulting firm in Metro Manila is seeking an experienced IT Account Manager to align IT plans with business strategies, conduct client interactions, and oversee project initiation. The ideal candidate has at least 3 years of experience in a client-facing role, strong communication skills, and project management experience. This position offers competitive compensation in a dynamic environment.

Qualifications

• Minimum of 3 years solid experience as Account Manager focused on IT projects.
• Minimum of 3 years in a client-facing role with proven relationship management.
• Excellent communication skills for technical communication with non-technical stakeholders.
• Experience in Project Management.

Responsibilities

• Align IT plans with business units' goals and strategies.
• Conduct regular client touchpoints for status updates.
• Accountable for ideation and project initiation activities.
• Review project costs and budget with business units.
• Define priority levels for system requests and negotiate with clients.
• Assess and evaluate BAU system enhancements.
• Prepare business cases and high-level requirement documents.
• Establish collaboration and teamwork with stakeholders.

Skills

Client-facing role

Communication skills

Project Management

Education

Bachelor’s degree in Computer Science or IT

Job description

Responsibilities

• Align IT plans of business units with the business units’ goals and strategies.
• Conduct regular client touchpoints to provide status of priority projects and BAU requests.
• Overall accountable for the ideation activities and initiation activities for enhancements and subscriptions.
• Review and coordinate with appropriate business units for the relevant costs and budget associated to their projects.
• Works with the business and ITG in defining priority levels for the clients’ system requests; negotiates with clients on issues related to resource contention and delivery dates.
• Handles the assessment and evaluation of BAU system enhancements requested by business units.
• Participates in the preparation of the business case and high-level requirements documents, in support of firming up technology solutions for clients’ specific needs.
• Establish collaboration and teamwork with business units, key personnel and stakeholders.

Qualifications

• Graduate of any bachelor’s degree in Computer Science or Information Technology, or related technical field of expertise.
• Must have minimum of 3 years solid experience as Account Manager with a focus on IT projects and business-as-usual system enhancements. (Non-negotiable)
• Minimum of 3 years in a client-facing role, demonstrating success in managing relationships and delivering IT solutions. (Non-negotiable)
• Excellent communication skills to convey complex technical information to non-technical stakeholders. (Non-negotiable)
• Must have experience in Project Management. (Non-negotiable)