Job Summary
The B2B Account Manager is responsible for spearheading the creation of the B2B market segment by developing new business strategies, building a new client base, actively and passively acquiring customers, and nurturing existing clients toward the achievement of assigned sales targets.
Job Summary
The B2B Account Manager is responsible for spearheading the creation of the B2B market segment by developing new business strategies, building a new client base, actively and passively acquiring customers, and nurturing existing clients toward the achievement of assigned sales targets.
Key Responsibilities
- Achieve the sales target assigned to the B2B Business Department.
- Serve as the lead point of contact for all customer account management matters.
- Build strong client relationships to retain existing business and acquire new customers.
- Initiate and complete client accreditation requirements and coordinate accreditation processes.
- Negotiate contracts and close agreements to maximize profits.
- Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
- Ensure the timely and successful delivery of solutions according to customer needs and objectives.
- Develop new business with existing clients and identify areas for improvement to meet sales quotas.
- Forecast and track key account metrics, including quarterly sales results and annual forecasts.
- Collect and analyze data concerning consumer behavior to understand changing customer needs.
- Prepare reports on account status.
- Collaborate with Marketing, Operations, Finance, and other business units to identify and grow opportunities within the assigned territory.
- Assist the Finance team with collections by conducting follow-ups and providing updated client contact information.
- Resolve client complaints and monitor all processes related to client requirements.
- Submit weekly and monthly reports on time.
- Monitor the B2B sales progress of other Sales departments and take over when necessary.
Skills And Aptitude Requirements
- Self-motivated and able to work independently in achieving tasks and goals.
- Strong interpersonal communication skills with a polite and professional manner.
- Strong sales and business relationship-building skills.
- Critical thinking, negotiation, and decision-making skills.
- Customer service-oriented with keen attention to detail.
- Ability to operate basic business software programs.
- Comfortable presenting business proposals to decision-makers.
Technical Job Requirements
- Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level.
- Solid experience with CRM software and MS Office applications, particularly MS Excel.
- Experience delivering client-focused solutions to meet customer needs.
- Proven ability to manage multiple account management projects simultaneously while maintaining strong attention to detail.
- Excellent listening, negotiation, and presentation skills.
- Strong verbal and written communication skills.
Compensation Package
- Salary Offer: Php 30,000.00 (subject to adjustment upon achieving sales targets for three consecutive months).
- Sales commission.
- HMO and insurance provided upon regularization.
- Sick Leave (SL) and Vacation Leave (VL) after one year of continuous employment.
- Promotion to permanent employee (starts as probationary and is subject to regularization based on performance evaluation results).
- Available to start immediately.