Account Manager

Kids II Inc.; Mexico; Hybrid; MXN 700,000 - 1,200,000; Full time

Benefits offered by this job

Competitive pay

Flexible hours

Generous benefits

Team member activities

Philanthropy programs

Job summary

Kids2 in Mexico City is seeking an experienced Account Manager to drive growth across Departmental and Mass Merch accounts. You will lead the development of long-term plans, negotiate contracts, and collaborate with cross-functional teams to optimize pricing, promotions, and shelving.

The role emphasizes strong customer relationships with major retailers and data-driven decision making. The position involves leading a cross-functional team, developing annual business plans, and leveraging AI

Qualifications

• 5 years of experience in commercial roles (Account Manager) in Mexico.
• Omnichannel experience is preferred.
• Knowledge and use of AI tools to improve forecasting and analytics.
• Intermediate English level (able to report and communicate with regional/global teams).

Responsibilities

• Define growth strategy for Departmental and Mass Merch accounts in Mexico, including revenue, margin and distribution goals.
• Build and execute annual Joint Business Plans (JBP) with major retailers.
• Lead cross-functional collaboration to achieve sales, pricing, and promotional targets.
• Negotiate terms and secure contracts while protecting profitability.
• Monitor market trends, competitor activity, and consumer insights to adjust plans.
• Collaborate with demand planning to provide forecasts for new concepts and brand plans.

Skills

Account management

Analytical skills

Cross-functional collaboration

Strategic planning

AI tools knowledge

English (Intermediate)

Education

Bachelor's degree in Business Administration, Marketing or similar

Tools

PowerPoint

Excel

Word

Job description

At Kids2, we’re really good at what we do. And when we’re great at our jobs, we help parents be great at their jobs.Parenting is demanding, and that’s where we come in. We want to reimagine how brands can make it easier for early stage parents – not by just selling them products, but by providing holistic solutions that transcend borders, categories and aisles.No matter our title or department, at Kids2, our job is to create more tiny wins for parents, so they can create bright futures for their little ones. That’s a big task!We’re serious about what we do, AND we love to have fun. Our team is hardworking, entrepreneurial, and passionate about helping families create millions, if not billions of tiny wins.SUMMARYThe Account Manager – All Others Accounts Mexico is responsible for developing, managing, and profitably growing Kids2’s business within Departmental and Mass Merch accounts in Mexico, leading business results, including sales volume, spending within budget and share growth. The Account Manager is the lead contact with the customer and has significant internal collaboration. The position indirectly leads a cross functional team to develop long term plans based on insight, impact shelving/distribution modifications, and execute pricing/promotion tactics to enable goal delivery.PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:Responsible for achieving profitable sales and share growth in alignment with sales plan goals/objectives.Define the growth strategy for Departmental and Mass Merch accounts in Mexico - revenue, margin, and distribution goals.Identify new business opportunities (new customers, formats, categories).Build and execute annual Joint Business Plans (JBP) with Palacio de Hierro, Suburbia, Sears, Chedraui, DSW, La Comer, including targets, initiatives, resources, and KPIs.Ensure price, portfolio, and positioning consistency within the broader omnichannel strategy.Primary contact on items relating to daily operations of the business.Maintain an effective working knowledge of external market factors, including competitive information, trends, retailer initiatives, pricing etc. in order to make educated account decisions and product recommendations to grow the business.Work with internal and external peers around the globe to share and apply best practices for maximizing sales, managing relationships, reporting, driving supply chain efficiencies, and other aspects of the business.Achieve merchandising objectives, new item acceptance and budget adherenceDevelop effective and productive relationships within all levels of customer, as well as with cross-functional teams.Work collaboratively with demand planning to provide annual and ongoing customer forecasting for new product concepts, initiatives, and annual brand plans.Comfortable negotiating and ensuring delivery of agreed upon metrics and contract value; secure terms for contracts, with the ability to bargain and negotiate concessions in the interest of parsing out a final contract containing terms by which all parties agree to abide.Lead development, monitoring, and analysis of sales forecasts and related data, including profitability, rate of sale, promotional performance, etc.Act as the “voice of the customer” internally, sharing market, shopper, and competitive insights with Marketing, Trade Marketing, and Product teams.Ensure clear and timely communication with all internal stakeholders, aligning priorities, timelines, and resources.Monitor competitor activity (pricing, portfolio, promotions, displays, innovation) and propose tactical and strategic responses.Promote the use of digital and analytics tools (including AI) to improve forecasting, segmentation, and commercial effectiveness.CRITICAL LEADERSHIP CAPABILITIESDelivers consistent resultsCreates collaborative relationshipsStrategic agilityProblem solvingQUALIFICATIONS & EXPERIENCEExperience leading Palacio de Hierro, Suburbia, Sears, Chedraui, DSW, La Comer, Calimax, Coppel.5 years of experience in commercial roles (Account Manager)Proven experience managing Mass Merch and Departmental accounts in Mexico, specifically: Palacio de Hierro, Suburbia, Sears, Chedraui, DSW, La Comer, Calimax and Coppel.Proven ability to develop collaborative relationships with management in national accounts, and across internal cross-functional departments is required.Demonstrate experience on Financial and analytical work to manage account profitability and investments is required.Omnichannel experience.Experience in marketing and product management in consumer products is highly desired.Knowledge and use of AI tools to increase effectiveness and efficiency.EDUCATION & SKILLSBachelor's degree from a four-year college or university in Business Administration, Marketing or similar.Financial and analytical skills to manage account profitability and investments is required.Creative, highly-motivated, self-starter, detail-oriented, organized, can efficiently work in an extremely fast-paced environment, a team player and possess excellent verbal and visual communication skills.Delivers consistent resultsCreates collaborative relationshipsStrategic agilityProblem solvingPlanning and organization; ability to manage multiple accounts and projects simultaneously.Intermediate English level (able to report and communicate with regional/global teams).CERTIFICATES, LICENSES, REGISTRATIONSNone required.COMPUTER/TYPING SKILLSMust be proficient in PowerPoint, Excel and Word.PHYSICAL DEMANDSWhile performing the duties of this job, the employee is regularly required to sit; have flexible use of hands; and talk or hear.The employee is occasionally required to stand, walk, and reach with hands and arms.The employee must occasionally lift and/or move up to 50 pounds.Specific vision abilities required by this job include close vision, and color vision.WORK ENVIRONMENTGeneral office environment & work from home opportunities.Some travel required.We offer competitive pay, flexible hours, and generous benefits. Plus, to keep things fun (because we are all kids at heart), we offer a host of team member activities and philanthropic efforts throughout the year and company-wide awards and recognition for a job well done!Check out our website at www.kids2.com and our social media pages on LinkedIn, Facebook and Instagram for more information and open positions in the career section.Drug Free Workplace M/F/D/V