Account Manager

Trends Group, Inc.; Makati; On-site; PHP 670,000 - 1,004,000; Full time

Job summary

Trends Group, Inc. in Makati, Philippines, seeks a proactive Sales Specialist to drive revenue growth by identifying client training needs and delivering IT, Business, and Soft Skills solutions. You will maintain strong client relationships and coordinate with internal teams to ensure satisfaction and successful outcomes.

The role requires 2–4 years in sales or account management, a Bachelor’s degree, and strong presentation skills. Some travel and occasional extended hours may be required.

Qualifications

• Bachelor’s degree in Business, IT, or related field (or equivalent).
• Proficient in MS Office (Word, Excel & PowerPoint).
• Strong communication and presentation skills.
• Basic knowledge of IT, Business, and Soft Skills training solutions.
• 2–4 years in sales or account management.
• B2B client management experience (cold/warm calls, meetings).
• Familiarity with training industry trends and solution selling.
• Experience supporting marketing (trade shows, webinars).

Responsibilities

• Meet/exceed sales targets and maintain client relationships.
• Identify new business and upsell or cross-sell to existing clients.
• Consult with clients to deliver tailored training solutions.
• Collaborate with internal teams to ensure client satisfaction.
• Support marketing efforts through campaigns and events.
• Prepare and deliver presentations and proposals.
• Conduct market research and stay updated on industry trends.

Skills

Communication

Presentation

Analytical & organized

Negotiation skills

Education

Bachelor’s degree in Business, IT, or related field

Tools

MS Office

Job description

I. PURPOSE

To drive sales and revenue growth by identifying client needs and delivering IT, Business, and Soft Skills training solutions, while maintaining strong client relationships and ensuring customer satisfaction.

II. DUTIES AND RESPONSIBILITIES

• Meet/exceed sales targets and maintain client relationships
• Identify new business and upsell or cross-sell to existing clients
• Consult with clients to deliver tailored training solutions
• Collaborate with internal teams to ensure client satisfaction
• Support marketing efforts through campaigns and events
• Prepare and deliver presentations and proposals
• Conduct market research and stay updated on industry trends

III. QUALIFICATIONS

A. Minimum Education

• Bachelor’s Degree in Business, IT, or any related field (or equivalent experience)
• Proficient in MS Office (Word, Excel & Powerpoint)
• Strong communication and presentation skills
• Basic knowledge of IT, Business, and Soft Skills training solutions

B. Minimum Experience/Training

• 2–4 years in sales or account management
• B2B client management experience (cold/warm calls, meetings)
• Familiarity with training industry trends and solution selling
• Experience supporting marketing (trade shows, webinars, etc.)

C. Competency

• Solution-oriented, with strong interpersonal and negotiation skills
• Self-motivated and resilient, able to meet targets independently
• Analytical and organized, with technical knowledge of training programs

IV. WORKING CONDITIONS

Office-based with regular travel for client meetings and events

• Occasional extended hours during events or bid preparation
• Dynamic work environment, collaborating closely with Business Development, Marketing and Operations teams to meet client expectations