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Job Description
Key Responsibilities:
- Serve as the primary point of contact for assigned clients.
- Develop and maintain strong client relationships to ensure long-term partnerships.
- Understand clients’ needs, challenges, and goals to provide tailored solutions.
- Manage client accounts, track performance, and ensure service or product delivery meets expectations.
- Handle client inquiries, complaints, and escalations promptly and effectively.
- Identify opportunities for upselling or cross-selling products and services.
- Collaborate with internal teams (sales, marketing, product development, customer support) to ensure client satisfaction.
Education & Experience:
- Bachelor’s degree in Business Administration, Marketing, Sales, Communications, or a related field.
- 2–5 years of experience in account management, sales, or customer service (varies by company).
- Experience in the industry relevant to the company (e.g., tech, finance, advertising) is a plus.
Negotiation, Sales Training, Relationship Building, English Language
If the position requires you to work overseas, please be vigilant and beware of fraud.
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
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