Account Manager

BEE SAVED PHARMACY; Davao del Sur; On-site; PHP 334,800 - 558,000; Full time

Job summary

A local pharmacy in Davao del Sur is seeking a Client Relationship Manager to build and maintain strong client relationships. The candidate will identify growth opportunities, assist in onboarding, and provide training to clients. Ideal candidates have a Bachelor’s degree and 2-5 years of experience in account management or sales.

Qualifications

• 2-5 years of experience in account management, customer service, or sales.
• Experience in the specific industry may be required.

Responsibilities

• Build and maintain strong, long-lasting client relationships.
• Identify opportunities to upsell or cross-sell products and services to existing clients.
• Assist in onboarding new clients and providing training support.

Skills

Client-Focused

Communication Skills

Organizational Skills

Education

Bachelor’s degree in Business Administration, Marketing, Communications, or a related field

Job description

Job Description

Client Relationship Management

• Build and maintain strong, long-lasting client relationships.
• Act as the primary point of contact for assigned clients, addressing inquiries and concerns promptly.

Account Growth and Retention

• Identify opportunities to upsell or cross-sell products and services to existing clients.
• Develop and implement strategies to retain clients and increase their lifetime value.

Onboarding and Training

• Assist in onboarding new clients and ensuring they understand the company’s products or services.
• Provide training and support to help clients maximize the value of the offerings.

Educational Requirements

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.

Experience

• 2-5 years of experience in account management, customer service, or sales.
• Experience in the specific industry (e.g., advertising, technology, finance) may be required for specialized roles.

Skills and Competencies

• Client-Focused: Strong customer service skills with a focus on building long-term relationships. Ability to understand and anticipate client needs.
• Communication Skills: Excellent verbal and written communication skills. Strong presentation and negotiation abilities.
• Organizational Skills: Ability to manage multiple accounts and prioritize tasks effectively.

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