Job Description
- Develop and maintain strong client relationships.
- Serve as the main point of contact for assigned accounts.
- Understand client needs and provide suitable solutions.
- Identify upsell and cross-sell opportunities.
- Collaborate with internal teams to ensure client satisfaction.
- Prepare reports on account status and sales progress.
- Negotiate contracts and agreements to maximize profits.
- Handle client complaints and resolve issues effectively.
Education & Experience
- Bachelor’s degree in Business, Marketing, Communications, or a related field.
- 1-5 years of experience in account management, sales, or customer service (varies by role level).
- Experience in CRM software (e.g., Salesforce, HubSpot) is a plus.
Skills
- Strong communication and interpersonal skills.
- Ability to manage multiple accounts and prioritize tasks.
- Problem-solving and negotiation skills.
- Analytical skills to track client performance and sales trends.
- Customer-oriented mindset with a focus on retention and growth.
Warnings about fraud and reporting
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately:
- withholds your ID,
- requires you to provide a guarantee or collects property,