To profitably grow the business by exceeding sales & profit objectives and managing to be a strategic partner with customers and clients/suppliers thus enabling DKSH to maintain its position as the leader in market expansion services.
Duties and Responsibilities
Sales and Profitability
- Manages assigned accounts by identifying and executing short to medium-term sales strategies in alignment with business goals.
- Negotiates most favorable contract prices and terms to maximize targeted revenues and GM* of each SKU*, as well as minimize related expenses.
- Prepares all sales-related materials such as, but not limited to quotations, proposals.
- Ensures full customer satisfaction by providing on-time delivery, after-sales service and bridging of customer requirements with DKSH PH internal processes and services.
- Coordinates with support groups within DKSH PH* (R&D, QA, Finance, SCM, and CSS)* to ensure total customer astonishment, loyalty, and achievement of profitable growth objectives.
SWC Management
- Gathers sufficient data to accurately derive sales forecasts for better MRP* and inventory management.
- Monitors well-managed CRC* and settlement of AR’s and SAR’s within prescribed credit terms.
- Monitors inventory turnover of each SKU* to eliminate ageing items.
New Business Development
- Develops new projects, acquires new accounts, promote and sell new products, and increases account share to profitably grow business.
- Generates market insight by gathering information (competitive rates, activities, market trends, organizational changes, network of toll manufacturers, third-party providers/contractors) to more effectively determine appropriate product solutions and packages.
- Prepares and conducts presentations to customers.
Administrative Functions
- Requests price upload and changes as necessary thru List Price Condition e-form.
- Disseminates SO* and copy of customers’ PO* and approved quotation to CSS* and ensures proper filing of the same.
- Gathers required documents and information for new materials from clients/suppliers needed for product registration and Material Maintenance.
- Gathers required documents and information for new customers and fills up Customer Maintenance e-form.
- Prepares Requests for Credit Note and/or Debit Note for customers.
- Provides information to CSS* for preparation of request for Credit Note and/or Debit Note to suppliers.
- Coordinates/consolidates orders for booking and prepares landed cost computation for the products/product group assigned to him/her
- Fills up NPD, sourcing and sample requests.
Background and Qualifications
- Graduate of BS Chemistry, Chemical Engineering or other related course; or minimum 5 years expience in personal care and household industry
- Minimum 2 years experience in sales within personal care and household industry;
- Broad network in personal care and household industry business preferred.