ACCOUNT EXECUTIVE based in Muntinlupa OR Cebu

Food Safety and Hygiene Academy of the Philippines; Muntinlupa; Hybrid; PHP 279,000 - 502,000; Full time

Job summary

Food Safety and Hygiene Academy of the Philippines is seeking an Account Executive to build and nurture relationships with clients, partners, and institutional accounts. You will manage inquiries, coordinate bookings, trainings, and examinations, and maintain CRM records.

The role requires a Bachelor's degree in a related field and at least 2 years in sales or account management, with strong negotiation and English communication skills.

Qualifications

• Bachelor's degree in a relevant field.
• At least 2 years of sales, account management, or business development experience.
• Excellent negotiation and interpersonal skills.
• Strong written and spoken English communication.
• Results-driven, proactive, with strong relationship-building abilities.

Responsibilities

• Build and maintain relationships with clients, partners, and institutional accounts.
• Handle client inquiries through phone, email, and online platforms with professionalism and empathy.
• Coordinate client bookings, training schedules, and examination arrangements with the Client Relations and Operations teams.
• Maintain accurate and updated client profiles and engagement history in the CRM system.
• Identify and reach out to potential clients and organizations for partnership and program opportunities.
• Prepare and send quotations, proposals, and other client documents.
• Follow up on sales leads, close opportunities, and ensure client satisfaction.
• Participate in promotional activities, events, and campaigns related to FoodSHAP® programs.
• Prepare weekly and monthly sales reports, performance summaries, and account updates.
• Monitor sales performance and client feedback to help improve service quality and retention.
• Coordination with instructor and student during training.

Skills

Negotiation

Organizational

Leadership

Interpersonal skills

Analytical thinking

Problem solving

Results oriented

Proactive

English communication

Education

Bachelor's degree in related field

Job description

About the role

FoodSHAP® is looking for motivated and results-driven Account Executives to join our growing team. You will build and maintain strong relationships with clients, partners, and institutional accounts, handling inquiries and coordinating bookings, training schedules, and examination arrangements.

Key responsibilities

• Build and maintain strong relationships with clients, partners, and institutional accounts.

• Handle client inquiries through phone, email, and online platforms with professionalism and empathy.

• Coordinate client bookings, training schedules, and examination arrangements with the Client Relations and Operations teams.

• Maintain accurate and updated client profiles and engagement history in the CRM system.

• Identify and reach out to potential clients and organizations for partnership and program opportunities.

• Prepare and send quotations, proposals, and other client documents.

• Follow up on sales leads, close opportunities, and ensure client satisfaction.

• Participate in promotional activities, events, and campaigns related to FoodSHAP® programs.

• Prepare weekly and monthly sales reports, performance summaries, and account updates.

• Monitor sales performance and client feedback to help improve service quality and retention.

• Coordination with instructor and student during training.

About you

• Bachelor's degree in Hospitality and Tourism Management, Food Technology, Biology/Microbiology, Business, Marketing, or any related field.

• At least 2 years of experience in sales, account management, or business development.

• Excellent negotiation, organizational, leadership, and interpersonal skills.

• Strong analytical and problem-solving abilities.

• Results-oriented, resourceful, and proactive.

• Excellent verbal and written English communication skills.

• Strong client relationship and communication skills.

• High level of integrity, professionalism, and commitment.

• For Cebu and Davao applicants: Must be comfortable working independently in a work-from-home/ hybrid setup.