- Achieve assigned monthly and quarterly sales targets.
- Identify, prospect, and develop new accounts within the healthcare sector, particularly hospitals and healthcare institutions.
- Manage and grow existing healthcare and hospital accounts to maximize business opportunities.
2. Customer Service & Relationship Building
- Serve as the main point of contact for assigned healthcare and hospital accounts.
- Provide timely support and resolution to customer inquiries, concerns, and complaints.
- Conduct regular client visits to maintain and strengthen customer relationships.
- Build relationships with existing and prospective hospital and healthcare accounts.
- Gather customer feedback to help improve products, services, and sales processes.
- Maintain accurate sales records and update activities in the CRM or reporting system.
- Submit daily, weekly, and monthly reports on sales activities, pipeline, and forecasts.
- Coordinate with logistics, warehouse, and finance teams to ensure smooth order processing and timely deliveries.
- Monitor account receivables and support collection efforts in coordination with Finance.
4. Marketing & Event Support
- Communicate and promote marketing campaigns, product launches, and special promotions to clients through email, calls, and customer visits to drive awareness and sales opportunities.
- Participate in trade shows, exhibitions, and networking events relevant to the healthcare industry to promote company products and services.
- Distribute marketing collaterals and support brand visibility in the field.
5. Inventory Awareness & Forecasting
- Monitor stock levels of fast-moving items for clients in the assigned territory.
- Provide input to the Sales Supervisor for sales forecasts and inventory replenishment
Qualifications:
- Bachelor's degree in Business Administration, Marketing, Healthcare-related course, or related field; strong relevant experience may be considered.
- Minimum of 1-3 years of sales or account management experience in the healthcare industry, preferably handling hospital accounts.
- Existing relationships or network with hospitals and healthcare institutions is highly preferred.
- Experience dealing with hospital purchasing/procurement teams and key decision-makers is an advantage.
- Proven ability to meet or exceed sales targets.
- Strong communication, negotiation, and presentation skills.
- Customer-oriented with excellent relationship-building skills.
- Proficiency in MS Office; experience with ERP/CRM systems is an advantage.
- Ability to work independently and as part of a team.
- Willingness to travel frequently within the assigned territory.