Account Executive

Aether Global Technology Inc.; Philippines; Hybrid; PHP 900,000 - 1,800,000; Full time

Job summary

Aether Global Technology Inc. is seeking a Senior, Strategic Account Executive to manage high‑level consultative deals across hospitality, telecom, BPO, and financial services in the Philippines. You will lead discovery, coordinate cross‑functional teams, and drive long‑term client retention.

Focus is on warm engagement with local partners and industry events to build value with C‑level executives, and to close complex enterprise deals while maintaining a 90%+ retention trajectory.

Qualifications

• 5+ years of proven success as an Account Executive in complex SaaS or CX environments.
• Deep understanding of strategic account management, adoption, retention and upsell.
• Ability to focus on deal quality, ROI and business outcomes over volume.
• Strong familiarity with the Philippines enterprise landscape, especially BPOs, Hospitality, Telecoms, or Financial Services.

Responsibilities

• Lead end-to-end sales cycles with a consultative, value-based approach.
• Own strategic account ownership and track customer health metrics to drive renewals and expansion.
• Coordinate cross-functional teams (Pre-Sales, TAC, Customer Success, Delivery) to craft win strategies.
• Convert warm referrals and industry events into qualified opportunities.
• Maintain relationships with key decision-makers through regular on-site engagements (1–2 days/week in Metro Manila).

Skills

Senior Sales

Account Management

Strategic & Consultative Mindset

Local Market Knowledge

Sales Tech Stack

Hybrid Work Setup

Tools

Salesforce

Gong

HubSpot

LinkedIn Sales Navigator

Job description

We are seeking a Senior, Strategic, and Consultative Account Executive who balances sophisticated deal-closing capability with deep expertise in Account Management. Serving as the primary "conductor" of the sales cycle, you will own the end-to-end customer journey leading high-level consultative discovery, orchestrating cross-functional pitch teams, closing complex enterprise deals, and driving long-term account retention.

Rather than high-volume cold outreach, you will focus on high-impact engagement leveraging warm, qualified referrals from local strategic partners and industry events (e.g., IBPAP) to build value-driven relationships with C-level executives across hospitality, telecom, BPO, and financial services.

Responsibilities:

• Consultative Sales Execution: Lead end-to-end sales cycles, using a consultative, value-based approach during discovery, custom solution demos (partnering with Pre-Sales), commercial negotiations, and contract execution.
• Strategic Account Ownership: Act as the dedicated Account Executive for key accounts, tracking software utilization, customer health metrics, and driving renewals and expansion (targeting a 90%+ retention rate).
• Cross-Functional Leadership: Lead and direct internal support resources including Pre-Sales Engineers, Technical Account Managers, Customer Success Managers, and Delivery teams to craft and execute tailored win strategies.
• Warm Pipeline Management: Convert warm-to-hot leads provided by local referral partners, industry webinars, and major local conferences into qualified opportunities.
• Client Relationship Management: Build and maintain strong, consultative relationships with key decision-makers through regular face-to-face engagements (1–2 days per week on-site in Metro Manila).

Requirements & Qualifications:

• Senior Sales Background: 5+ years of proven success as an Account Executive running complex, multi-stakeholder consultative sales cycles in SaaS, Conversational AI, or CX (Customer Experience) technologies.
• Account Management Expertise: Deep understanding of strategic account management principles ensuring software adoption, client retention, upselling, and overall account health.
• Strategic & Consultative Mindset: Demonstrated ability to focus on deal quality, business outcomes, and ROI over sheer lead volume.
• Local Market Knowledge: Strong familiarity with the Philippines enterprise landscape, particularly within BPOs, Hospitality, Telecoms, or Financial Services.
• Sales Tech Stack: Proficiency with modern sales tools like Salesforce, Gong, HubSpot, and LinkedIn Sales Navigator.
• Work Setup: Ability to work in a hybrid environment in Metro Manila, including 1–2 days per week on-site with major clients.