Account Admin (Till Jun 2027)

PERSOL; Santo Niño 1st; On-site; PHP 180,000 - 240,000; Full time

Job summary

PERSOL in the Philippines is seeking a detail-oriented administrative assistant to support payment processing and related tasks. You will check payment details, maintain system records, and ensure completeness of documents to support audit trails and operational continuity.

Responsibilities include following up on exceptions, handling payment-related enquiries, issuing standard letters per templates and SOPs, and providing general administrative support while working under supervision and then

Qualifications

• Strong numeracy and attention to detail, given the payment processing nature of the work.
• Able to pick up operational tasks quickly and work accurately under time pressure.
• Careful, reliable and able to follow SOPs and internal guidelines.
• Able to work independently after onboarding, guidance and supervision.
• Comfortable with administrative follow-up, record-keeping and coordination with internal stakeholders.

Responsibilities

• Support payment processing and administrative work, including checking payment details, supporting documents and system records for completeness and accuracy.
• Assist with record maintenance, follow-up on outstanding items and documentation to support audit trail and operational continuity.
• Follow up on exceptions or discrepancies highlighted by officers to minimise delay in case processing.
• Support payment-related enquiries, clarifications and follow-up actions where assigned by the supervisor.
• Support the preparation and/or issuance of standard letters or correspondence where assigned, in accordance with approved templates, SOPs and supervisor’s guidance.
• Provide general administrative support.

Job description

Working Hours

• Mon to Thur: 8.30am to 6pm

• Fri: 8.30am to 5.30pm

Contract period: ASAP to Jun 2027

Job Scope

• Support payment processing and administrative work, including checking payment details, supporting documents and system records for completeness and accuracy.

• Assist with record maintenance, follow-up on outstanding items and documentation to support audit trail and operational continuity.

• Follow up on exceptions or discrepancies highlighted by officers to minimise delay in case processing.

• Support payment-related enquiries, clarifications and follow-up actions where assigned by the supervisor.

• Support the preparation and/or issuance of standard letters or correspondence where assigned, in accordance with approved templates, SOPs and supervisor’s guidance.

• Provide general administrative support.

Requirements

• Strong numeracy and attention to detail, given the payment processing nature of the work.

• Able to pick up operational tasks quickly and work accurately under time pressure.

• Careful, reliable and able to follow SOPs and internal guidelines.

• Able to work independently after onboarding, guidance and supervision.

• Comfortable with administrative follow-up, record-keeping and coordination with internal stakeholders.