Admin Officer (Case Processing) ~ 3 months extendable

PERSOL; Santo Niño 1st; On-site; PHP 1,607,000 - 2,250,000; Full time

Job summary

PERSOL in Singapore seeks an administrative coordinator to support the Agency Schemes Management Department (AMD). The role covers handling enquiries, document management, and day-to-day admin tasks within a structured process-driven environment.

You will work with a small team to ensure timely completion of cases and maintain accurate records under a 3-month contract that is extendable.

Qualifications

• Must have relevant administrative & customer service experience.
• Meticulous and able to handle documents and information accurately and systematically.
• Comfortable working in a structured and process-driven environment.
• Able to work independently as well as collaborate effectively with team members.

Responsibilities

• Handle and respond to enquiries, including assessing appeals in accordance with the relevant guidelines and procedures.
• Perform day-to-day administrative duties, including document management and record maintenance.
• Carry out general administrative tasks to support the smooth and efficient operation of the department.
• Work closely with team members to ensure tasks and cases are completed accurately and within the required timelines.

Skills

Administrative experience

Customer service

Tools

Document management software

Job description

Department: Agency Schemes Management Department (AMD)
Location: Novena
Contract Duration: 3 months - extendable
Salary: $2760/month
Working Hours:

• Monday to Thursday: 8:30 AM – 6:00 PM

• Friday: 8:30 AM – 5:30 PM

Job Responsibilities

• Handle and respond to enquiries, including assessing appeals in accordance with the relevant guidelines and procedures.

• Perform day-to-day administrative duties, including document management and record maintenance.

• Carry out general administrative tasks to support the smooth and efficient operation of the department.

• Work closely with team members to ensure tasks and cases are completed accurately and within the required timelines.

Requirements

• Must have relevant administrative & customer service experience.

• Meticulous and able to handle documents and information accurately and systematically.

• Comfortable working in a structured and process-driven environment.

• Able to work independently as well as collaborate effectively with team members.