Payment Processing Officer @ Novena - Gov Sect

PERSOL; Santo Niño 1st; On-site; PHP 1,635,000 - 2,212,000; Full time

Job summary

PERSOL in the Philippines is hiring for a NAC Department support role. You will handle payment processing and administrative tasks, ensuring payment details and system records are complete and accurate.

You will maintain records, follow up on outstanding items, support audit trails, and address discrepancies to minimise delays in case processing. The contract runs immediate through Jun 2027 with renewal based on performance.

Qualifications

• Strong numeracy and attention to detail are required for payment processing work.
• Ability to work independently after onboarding, guided by SOPs and internal guidelines.
• Reliable, careful and able to follow SOPs and internal guidelines.

Responsibilities

• Support payment processing and administrative work, including checking payment details, supporting documents and system records for completeness and accuracy.
• Assist with record maintenance, follow-up on outstanding items and documentation to support audit trail and operational continuity.
• Follow up on exceptions or discrepancies highlighted by officers to minimise delay in case processing.
• Support payment-related enquiries, clarifications and follow-up actions where assigned by the supervisor.
• Support the preparation and/or issuance of standard letters or correspondence where assigned, in accordance with approved templates, SOPs and supervisor’s guidance.
• Provide general administrative support.

Skills

Numeracy

Attention to detail

Independent work

SOP adherence

Documentation

Job description

Working hours: Mon to Thur: 8.30am to 6pm, Fri: 8.30am to 5.30pm

Salary: $2760/month

Duration: Immediate until Jun 2027 - renewable/convertible based on performance & business needs

Department: Nominations & Accounts Closure Department (NAC)

Job scope:

Support payment processing and administrative work, including checking payment details, supporting documents and system records for completeness and accuracy.

Assist with record maintenance, follow-up on outstanding items and documentation to support audit trail and operational continuity.

Follow up on exceptions or discrepancies highlighted by officers to minimise delay in case processing.

Support payment-related enquiries, clarifications and follow-up actions where assigned by the supervisor.

Support the preparation and/or issuance of standard letters or correspondence where assigned, in accordance with approved templates, SOPs and supervisor’s guidance.

Provide general administrative support.

Requirements:

• Strong numeracy and attention to detail, given the payment processing nature of the work.
• Able to pick up operational tasks quickly and work accurately under time pressure.
• Careful, reliable and able to follow SOPs and internal guidelines.
• Able to work independently after onboarding, guidance and supervision.
• Comfortable with administrative follow-up, record-keeping and coordination with internal stakeholders.