ABA Scheduling Coordinator (US Shift, WFH)

Thrivemodal; Philippines; Remote; PHP 279,000 - 502,000; Full time

Job summary

ABA Path is seeking a proactive Scheduling Coordinator to join our growing team in the Philippines. You will manage clinician schedules, coordinate client assignments, and help ensure seamless service delivery for families and clinicians.

The ideal candidate communicates clearly in English, coordinates multiple calendars, and maintains accurate records across EMR systems and scheduling tools. Experience with ABA or healthcare scheduling is a plus.

Qualifications

• Excellent written and verbal English communication skills.
• Experience coordinating multiple calendars, staff schedules, or service appointments.
• Strong organizational skills and exceptional attention to detail.
• Proficiency in EMR systems, Microsoft Teams, email, and digital scheduling tools.
• Excellent problem-solving skills and the ability to manage competing priorities.
• Ability to work independently while communicating professionally with families, clinicians, and leadership.
• Ability to handle confidential client information.
• Nice to have ABA, behavioral health, or healthcare scheduling experience.
• Familiarity with RBT and BCBA roles and ABA service delivery.

Responsibilities

• Coordinate schedules and service assignments between RBTs, BCBAs, and families.
• Match clinicians with clients based on availability, location, clinical requirements, and authorized service hours.
• Manage scheduling from initial case assignment through the first scheduled session.
• Monitor daily attendance, cancellations, callouts, and staffing coverage.
• Resolve scheduling conflicts and last-minute changes while minimizing service disruptions.
• Maintain accurate schedules, staffing trackers, and client records within EMR systems.
• Monitor insurance authorizations and ensure scheduled treatment hours comply with approved limits.
• Assist the Intake Department with administrative tasks and new-client coordination when needed.

Skills

English communication

Calendar coordination

Organizational skills

Attention to detail

Problem solving

Independent work

Confidential information handling

Tools

EMR systems

Microsoft Teams

Scheduling tools

Email

Job description

Are you highly organized, detail-oriented, and great at solving scheduling challenges? We're looking for a proactive ABA Scheduling Coordinator to join our client's growing team!

Our client, ABA Path, is looking for someone who can confidently manage clinician schedules, coordinate client assignments, and help ensure seamless service delivery for families and clinicians.

If you're someone who stays calm under pressure, takes ownership, and enjoys keeping operations running smoothly, we'd love to hear from you!

What You'll Be Doing:

• Coordinate schedules and service assignments between Registered Behavior Technicians (RBTs), Board Certified Behavior Analysts (BCBAs), and families.
• Match clinicians with clients based on availability, location, clinical requirements, and authorized service hours.
• Manage scheduling from initial case assignment through the first scheduled session.
• Monitor daily attendance, cancellations, callouts, and staffing coverage.
• Resolve scheduling conflicts and last-minute changes while minimizing service disruptions.
• Maintain accurate schedules, staffing trackers, and client records within EMR systems.
• Monitor insurance authorizations and ensure scheduled treatment hours comply with approved limits.
• Assist the Intake Department with administrative tasks and new-client coordination when needed.

What We're Looking For:

• Excellent written and verbal English communication skills.
• Experience coordinating multiple calendars, staff schedules, or service appointments.
• Strong organizational skills and exceptional attention to detail.
• Proficiency in EMR systems, Microsoft Teams, email, and digital scheduling tools.
• Excellent problem-solving skills and the ability to manage competing priorities.
• Ability to work independently while communicating professionally with families, clinicians, and leadership.
• Ability to handle confidential client information.

Nice to Have:

• Previous experience in ABA, behavioral health, or healthcare scheduling.
• Familiarity with RBT and BCBA roles and ABA service delivery.
• Experience with CentralReach, Aloha ABA, HIP Health, or similar platforms.
• Knowledge of insurance authorizations and treatment-hour utilization.
• Experience in patient intake or healthcare administrative support.