ABA Intake & Onboarding Specialist

RemoteVA; Davao Region; Remoto; PHP 279.000 - 446.000; Tempo pieno

Descrizione del lavoro

RemoteVA is seeking a warm, organized Intake Specialist to support onboarding for clients receiving ABA services. You will manage documentation, scheduling, and client communications in a fast-paced environment. The role requires excellent English, strong organizational skills, and a collaborative spirit.

You will coordinate evaluations, track documents, and provide a positive experience for families. This is a remote position with standard business hours (9:00 AM–5:00 PM EST) and offers

Competenze

• Warm, empathetic communication style.
• Excellent English written and verbal communication.
• Strong organizational and time-management skills.
• Highly collaborative and able to work effectively with a team.

Mansioni

• Manage the client intake and onboarding process from start to finish.
• Communicate directly with clients regarding required documentation and next steps.
• Collect, review, submit, and track documents for approval.
• Coordinate and schedule client evaluations and assessments with the appropriate parties.
• Schedule and reschedule staff sessions as needed.
• Communicate with internal teams to ensure smooth client onboarding and scheduling.
• Respond to a high volume of emails and client inquiries in a timely and professional manner.
• Maintain accurate records and track the status of each client.
• Follow up on outstanding documentation, approvals, and appointments.
• Provide a warm, positive, and supportive experience for clients and families.

Conoscenze

Communication skills

Organizational skills

Team collaboration

English proficiency

Descrizione del lavoro

RemoteVA is seeking a warm, organized Intake Specialist to support onboarding for clients receiving ABA services. You will manage documentation, scheduling, and client communications in a fast-paced environment. The role requires excellent English, strong organizational skills, and a collaborative spirit.

You will coordinate evaluations, track documents, and provide a positive experience for families. This is a remote position with standard business hours (9:00 AM–5:00 PM EST) and offers