24/7 Post-Sales Logistics Solutions Rep

UPS International General Services Co.; Pampanga; On-site; PHP 156,000 - 257,000; Full time

Job summary

UPS International General Services Co. in the Philippines is seeking a Post Sales Logistics Customer Service Representative to handle urgent transportation needs for strategic customers.

You will take calls, emails and messages to deliver goods with customized solutions. The role emphasizes proactive problem solving, multi-tasking across communications, and providing quick, reliable transportation options to meet tight deadlines.

Qualifications

• Customer-focused, service-oriented, detail-oriented, and able to multitask.
• Strong problem-solving and troubleshooting skills for urgent situations.
• Ability to identify problems in orders and move shipments quickly.

Responsibilities

• The PSL Representative takes incoming calls, emails, and instant messages from warehouse customers to deliver goods with customized solutions.
• Typical customer expectations include delivery of repair parts from warehouse to destination within hours.

Skills

Customer focus

Detail oriented

Multitasking

Decision making

Problem solving

Troubleshooting

Transportation solutions

Job description

UPS International General Services Co. in the Philippines is seeking a Post Sales Logistics Customer Service Representative to handle urgent transportation needs for strategic customers.

You will take calls, emails and messages to deliver goods with customized solutions. The role emphasizes proactive problem solving, multi-tasking across communications, and providing quick, reliable transportation options to meet tight deadlines.