24/7 Data Center Operations & M&E Specialist

Globe Telecom; Atimonan; On-site; PHP 600,000 - 900,000; Full time

Job summary

Globe Telecom in the Philippines is seeking a DC Site Operations M&E Specialist to ensure the reliability of the data center’s mechanical and electrical systems. You will oversee 24x7 operations, perform preventive maintenance, and respond to incidents to maintain service continuity with energy efficiency goals.

Responsibilities include monitoring CRACs, chillers, PDUs, UPS and related equipment, coordinating with vendors, and enforcing ITIL-aligned processes.

Qualifications

• At least 1 year of relevant work experience in 24x7 DC or facility operations, or fresh graduate with building services or mechanical engineering qualifications.
• General knowledge of Network Critical Infrastructure.
• Good knowledge in M&E and building facilities-related systems such as CRACs, Chiller, PDUs, UPS, Switchgear, DX cooling, network cabling, and security.
• Meticulous team player able to work under pressure in a fast-paced environment.

Responsibilities

• Support smooth 24x7 operations in the in-country data centre.
• Act as Level 1 escalation point for onsite incidents, resolving issues within SLA.
• Understand and maintain M&E, security, network, and plumbing systems.
• Document and update requests on the internal ticketing system.
• Implement ITIL-compliant incident, problem and change management.
• Ensure safety, security and customer support policies are followed.
• Coordinate and inspect work with contractors and vendors.
• Plan and support preventive and reactive maintenance with minimal disruption.
• Participate in audits and generate regular reports.
• Take on additional duties as assigned.

Skills

M&E knowledge

24x7 DC operations

ITIL processes

Troubleshooting

Vendor coordination

Building services

Critical facilities mgmt

Education

Bachelor's degree in Mechanical Engineering

Building services background

Tools

Ticketing system

IT infrastructure knowledge

Job description

Globe Telecom in the Philippines is seeking a DC Site Operations M&E Specialist to ensure the reliability of the data center’s mechanical and electrical systems. You will oversee 24x7 operations, perform preventive maintenance, and respond to incidents to maintain service continuity with energy efficiency goals.

Responsibilities include monitoring CRACs, chillers, PDUs, UPS and related equipment, coordinating with vendors, and enforcing ITIL-aligned processes.