Strategic Services Account Manager | Hybrid Remote

Aris; As Sudiyah; On-site; OMR 31,000 - 56,000; Full time

Benefits offered by this job

Hybrid work share 60%

Travel up to 10 days/year

Medical/Dental/Vision coverage

Wellness programs

401(k) up to 5% employer match

Job summary

ARIS is seeking a Services Account Manager to join ARIS in Riyadh, Saudi Arabia. The role is onsite with travel across APJ and the Middle East, reporting to the Services leadership and collaborating with Account Executives and Delivery leads to grow Professional Services engagements.

You will own the commercial lifecycle from scoping to renewals, develop value-based proposals, manage relationships with enterprise customers, and drive cross-sell opportunities while ensuring favorable margins and

Qualifications

• 12+ years in professional services or related roles.
• Experience managing end-to-end commercial lifecycle.
• Experience with enterprise customers and multi-stakeholder environments.
• Strong commercial acumen with pricing, contracts and forecasting.
• Fluent in Arabic and English.

Responsibilities

• Own the commercial lifecycle of Professional Services engagements, including scoping, pricing, contracting, margins, forecasting and renewals.
• Partner with Account Executives, Solution Architects, Customer Success Managers, Delivery Leads and Partners to shape offerings.
• Develop and maintain relationships with strategic customers across APJ and the Middle East.
• Identify expansion, cross-sell, and additional Professional Services opportunities.
• Ensure pipeline hygiene, accurate forecasting, and visibility of opportunities and revenue.
• Align customer demand with delivery capacity, resources, and timelines.
• Support value-based proposals and commercial structures aligned to outcomes.
• Act as a trusted commercial advisor to customers on ARIS Professional Services.
• Collaborate with internal teams to resolve commercial, contractual, and delivery-related issues.

Skills

Commercial lifecycle

Enterprise software sales

Stakeholder management

Pricing & contracting

Account management

Cross-functional collaboration

Job description

ARIS is seeking a Services Account Manager to join ARIS in Riyadh, Saudi Arabia. The role is onsite with travel across APJ and the Middle East, reporting to the Services leadership and collaborating with Account Executives and Delivery leads to grow Professional Services engagements.

You will own the commercial lifecycle from scoping to renewals, develop value-based proposals, manage relationships with enterprise customers, and drive cross-sell opportunities while ensuring favorable margins and