Strategic Hospitality Operations Leader

Hilton; As Sudiyah; On-site; OMR 27,000 - 38,000; Full time

Benefits offered by this job

Travel perks

Paid parental leave

Crisis concierge

Mental health resources

Job summary

Hilton seeks a Director of Operations in Oman to oversee daily hotel operations, budgeting, forecasting, and strategic planning. You will lead service delivery and ensure brand standards, driving guest satisfaction and long-term quality improvements.

Join a leadership team focused on hospitality excellence, team development, and accountability. You will shape guest experiences, monitor metrics, and foster a high-performing work culture.

Qualifications

• Experience managing hotel operations and budgets.
• Proven ability to lead and develop high-performing teams.
• Strong guest service and quality improvement focus.

Responsibilities

• Oversee hotel operations: budgeting, forecasting, planning, service delivery and standards.
• Shape service excellence strategy to enhance guest experience and long-term quality.
• Identify process gaps and implement improvement strategies.
• Drive quality initiatives and monitor guest satisfaction metrics.
• Cultivate a high-performing team through development and recognition.

Skills

Leadership

Teamwork

Integrity

Ownership

Hospitality

Budgeting

Forecasting

Quality assurance

Job description

Hilton seeks a Director of Operations in Oman to oversee daily hotel operations, budgeting, forecasting, and strategic planning. You will lead service delivery and ensure brand standards, driving guest satisfaction and long-term quality improvements.

Join a leadership team focused on hospitality excellence, team development, and accountability. You will shape guest experiences, monitor metrics, and foster a high-performing work culture.