Strategic Account Manager: Grow & Retain Tech Clients

SoftwareONE; As Sudiyah; On-site; OMR 30,000 - 45,000; Full time

Job summary

SoftwareONE is seeking an Account Manager in Oman, Al Buraymi Governorate, As Sudiyah to manage and grow relationships with existing customers. The role involves owning the customer experience and executing account strategies to expand solutions and services.

The ideal candidate will have a Bachelor's degree and experience in sales or account management, preferably in a technology or services environment. Key responsibilities include driving customer satisfaction, tracking account performance, and ensuring timely delivery of solutions.

Qualifications

• Experience selling licensing and service solutions.
• Experience in sales or account management, preferably in a technology or services environment.
• Ability to manage multiple priorities with attention to detail.

Responsibilities

• Manage and grow relationships with existing customers.
• Own the end-to-end customer experience, ensuring satisfaction and retention.
• Track, forecast, and manage account performance, KPIs, and financials using CRM tools.

Skills

Relationship building

Sales strategies

CRM tools

Customer-focused mindset

Education

Bachelor's degree or equivalent

Tools

CRM software

Job description

SoftwareONE is seeking an Account Manager in Oman, Al Buraymi Governorate, As Sudiyah to manage and grow relationships with existing customers. The role involves owning the customer experience and executing account strategies to expand solutions and services.

The ideal candidate will have a Bachelor's degree and experience in sales or account management, preferably in a technology or services environment. Key responsibilities include driving customer satisfaction, tracking account performance, and ensuring timely delivery of solutions.