Strategic Key Accounts Lead

Tawteen; Muscat; On-site; OMR 17,000 - 30,000; Full time

Job summary

Tawteen is seeking a results-driven Key Account Officer to manage a portfolio of strategic clients in Muscat, Oman. You will build trusted advisor relationships, coordinate with cross-functional teams, and drive growth from existing accounts while identifying new business opportunities.

The role requires strong communication, negotiation, and analytical skills, fluency in Arabic and English, and the ability to deliver exceptional client service to maximize long-term engagement.

Qualifications

• Bachelor's degree or Diploma in Business Administration, Marketing, Communications, or a related field.
• Minimum 1-4 years of experience in customer relationship management or key account management.
• Proven ability to manage multiple accounts and projects simultaneously.
• Strong negotiation, presentation, and communication skills.
• Analytical and problem-solving abilities.

Responsibilities

• Manage a portfolio of key accounts and develop opportunities.
• Build and maintain long-lasting client relationships with VIP support.
• Collaborate with sales teams to identify and grow opportunities within the territory.
• Ensure timely and successful delivery of solutions per client needs and objectives.
• Prepare reports on key account status and at-risk clients.
• Coordinate with internal teams to improve overall customer experience.

Skills

Interpersonal skills

Relationship management

Data analysis

Reporting

Communication

Microsoft Office

Arabic & English

Education

Bachelors degree or Diploma in Business Administration, Marketing, Communications, or a related field.

Job description

Tawteen is seeking a results-driven Key Account Officer to manage a portfolio of strategic clients in Muscat, Oman. You will build trusted advisor relationships, coordinate with cross-functional teams, and drive growth from existing accounts while identifying new business opportunities.

The role requires strong communication, negotiation, and analytical skills, fluency in Arabic and English, and the ability to deliver exceptional client service to maximize long-term engagement.