Sr. Category Manager

Delivery Hero SE; Muscat; On-site; OMR 12,000 - 18,000; Full time

Job summary

Talabat, part of Delivery Hero Group, seeks a Senior Category Manager to scale our tMart grocery cloud store across MENA. You will lead pricing, assortment, and SKU strategies, working with regional teams to drive profitability and growth in multiple markets.

You will own category performance analyses, coordinate with marketing, and guide data-driven decision making while engaging with senior stakeholders and regional partners.

Qualifications

• 5+ years in progressive product/category development and management in large retailers (FMCG)
• Experience leading cross-functional projects at scale
• Detail-oriented, structured, and able to prioritize effectively
• Willing to work hands-on (warehouse floor or customer interactions) as needed
• Ability to interact with senior executives and manage multiple stakeholders
• Strong analytical, communication, and intercultural skills
• Fluent English and Arabic

Responsibilities

• Lead pricing strategy by country to meet objectives
• Identify competitors, collect audits, set pricing matrix, test results
• Lead assortment guidelines (breadth & depth) and SKU limits
• Develop reports on GMROI, underperforming items, and potential listings
• Maintain pricing strategies and protect price perception
• Collaborate with marketing on campaigns and promo ROI

Skills

Pricing strategy

Category management

Cross-functional leadership

Data analysis

Market research

Communication

Forecasting

Negotiation

Job description

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Role Summary

We’re looking for a Senior Category Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!

Qualifications

What’s On Your Plate?

• Lead within the team on developing a pricing strategy that meets our objectives by country
• Lead on identifying our target competitors, collecting retail audits, Setting the pricing matrix, and support on testing and analyzing results
• Lead on Assortment Guidelines ( Breadth & Depth)
• Lead on SKU Limit, Brand Limit, by category depending on Different Category Roles
• Develop reports to assess the performance of the categories covering low performing items, GMROI, Potential categories for assortment increase/ decrease, Cohorts & Csat scores.
• Do regular maintenance for the pricing strategies and resolve items with margin erosion, and items that jeopardize our price perception
• Lead on Identifying Brands that are Available in Targeted players in the market that might fit Tmart’s Concept and target customers
• Perform category performance reviews, by doing proper category rationalization exercises to identify items that need to be closed out and categories that require more listings
• Work with team by identifying category roles and item roles by taking into consideration different market dynamics and consumer behaviours
• Lead discussions with price scrapping providers to enhance results and data accuracy
• Evaluate compliance with the pricing strategy based on pricing tools and guidelines
• Lead on implementing the promo trade plans and identify regional events
• Lead with marketing teams on communication channels for campaigns to reach existing and new customers
• Lead on assessing the performance & ROI of each campaign and support them on taking proper decisions
• Set proper targets for promo contribution depending on market dynamics and company objectives
• Coordinate with marketing teams on developing new marketing tools that help us acquire new customers and retain existing ones
• Lead on Supplier business reviews, Negotiate commercial agreements that enhances Tmart’s Profitability
• Work closely with the Regional commercial team to drive Affordability, profitability and differentiated assortment

Additional Information

What Did We Order?

• You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.
• You have built teams and led cross-functional projects at scale.
• You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.
• You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to making a customer delivery, or to take customer calls.
• No job is too insignificant, no detail is too small for you.
• You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.
• You are someone energized by the unknown and look forward to learning each day on the job.
• You have excellent analytical and communication skills, and always like to be hands-on with several
• tools.
• You have excellent analytical and communication skills, and always like to be hands-on with several tools.
• Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.
• Language skills: Fluent English and Arabic