Senior Catering & Events Sales Manager

St. Regis Hotels & Resorts; Muscat; On-site; OMR 18,000 - 32,000; Full time

Job summary

The Groups & Events Sales Manager at St. Regis Hotels & Resorts in Muscat is responsible for contracting and closing local catering and social business, ensuring smooth handover for quality service, and driving catering revenue by up-selling opportunities.

The role implements brand service strategies across the sales process, elevates customer loyalty through service excellence, and collaborates with hotel departments to maximize revenue while delivering exceptional guest experiences.

Qualifications

• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

Responsibilities

• Manages sales efforts for the hotel including local corporate and social catering.
• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
• Responds to incoming catering opportunities for the hotel.
• Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.
• Understands market conditions and knows how to sell against them.
• Closes the best opportunities for the hotel based on market conditions and hotel needs.
• Uses negotiating skills to close on business and negotiate contracts.
• Designs, develops and sells creative catered events.

Skills

Sales & Marketing

Negotiation

Customer service

Education

High school diploma or GED

2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major

Job description

The Groups & Events Sales Manager at St. Regis Hotels & Resorts in Muscat is responsible for contracting and closing local catering and social business, ensuring smooth handover for quality service, and driving catering revenue by up-selling opportunities.

The role implements brand service strategies across the sales process, elevates customer loyalty through service excellence, and collaborates with hotel departments to maximize revenue while delivering exceptional guest experiences.