Restaurant Operations & Guest Experience Lead

St. Regis Hotels & Resorts; Muscat; On-site; OMR 18,000 - 30,000; Full time

Job summary

St. Regis Hotels & Resorts in Muscat, Oman, is seeking a seasoned F&B leader to supervise restaurant operations, staff, and room service where applicable. You will assist with menu planning, uphold sanitation standards, and train teams to enhance guest satisfaction while maximizing financial performance.

The role emphasizes leading by example, coaching team members, and ensuring compliance with local liquor laws and safety policies in a luxury setting.

Qualifications

• Education requirements include a high school diploma or GED with extensive F&B or related experience.
• A 2-year degree in Food Service Management, Hospitality, or related major plus experience is accepted.
• Prior leadership experience in a restaurant or hotel setting is preferred.

Responsibilities

• Supervises daily restaurant operations and assists with menu planning.
• Maintains sanitation standards and supports servers and hosts on the floor during peak times.
• Directs training to achieve goals and improves guest and employee satisfaction.
• Oversees staffing, service quality, and adherence to financial objectives.
• Ensures compliance with all food and beverage policies, laws, and safety standards.

Education

High school diploma or GED

2-year degree in Food Service Management or Hospitality

Job description

St. Regis Hotels & Resorts in Muscat, Oman, is seeking a seasoned F&B leader to supervise restaurant operations, staff, and room service where applicable. You will assist with menu planning, uphold sanitation standards, and train teams to enhance guest satisfaction while maximizing financial performance.

The role emphasizes leading by example, coaching team members, and ensuring compliance with local liquor laws and safety policies in a luxury setting.