Senior 3PL Operations & Performance Lead

talabat; Muscat; On-site; OMR 42,000 - 62,000; Full time

Job summary

talabat is seeking an experienced DC Operations Manager to lead the 3PL distribution center performance for the tMart site in Oman. You will drive KPI attainment, optimize warehouse operations, monitor stock and shrink, and partner with Demand Planning to improve forecasting accuracy.

You will manage hiring, training, and a regional workforce to ensure high performance and safety compliance. You will also lead cost control, centralization projects, and cross-functional collaboration with

Qualifications

• More than 7 years experience of warehousing operations and startup.
• Ability to accurately analyze information.
• Ability to manage team members effectively.
• Ability to manage processes.
• Deadline-oriented.
• Very good command of English.
• Very good command in Microsoft applications.

Responsibilities

• Manage 3PL DC Performance End to End to achieve tMart DC KPIs and develop the KPIs when needed.
• Optimize the 3PL Operational performance.
• Visit amp Audit 3PL DC Operations on weekly basis.
• Daily DC Stock amp Shrink monitoring.
• Partner with Demand Planning to monitor stock levels reducing waste and improving the accuracy of inbound outbound forecasting.
• Leverage root cause analysis and data-driven insights to lead process improvement projects that eliminate waste and enhance efficiency.
• Ensure rigid standards for inventory accuracy availability and shrinkage control through regular audits and strict process adherence.
• Plan and execute centralization volume increase with the Demand Commercial regional amp 3PL DC.
• Monthly amp Annual DC P amp L Ownership and review.
• Control DC Cost and try to optimize on the go.
• Validate DC Weekly cost vs Reality.
• Monitor departmental spending and labor allocation to drive cost-effective operations without compromising on quality or speed.
• Manage an offsite team to ensure DC Operational quality.
• Oversee total workforce planning of the 3PL DC to ensure delivery of our KPIs as per Regional FTE standards.
• Lead the hiring onboarding and technical training for your specific department to ensure a high-performing talent bench.
• Manage and coach a team of Supervisors and frontline staff focusing on succession planning and performance management.
• Drive a culture of accountability and high engagement managing attendance and productivity metrics of our own staff and the 3PL DC.
• Study Scout amp select with procurement and regional team new 3PL partners in case tMart needs to switch Vendors.
• Collaborate with Demand Planning Commercial Procurement and Inventory teams to align DC throughput with broader business outcomes.
• Ensure Health amp Safety compliance of our DC Talabat members within the 3PL Facility.

Skills

Warehousing operations

Data analysis

Team management

Process management

MS Office

English proficiency

Tools

Excel

Job description

talabat is seeking an experienced DC Operations Manager to lead the 3PL distribution center performance for the tMart site in Oman. You will drive KPI attainment, optimize warehouse operations, monitor stock and shrink, and partner with Demand Planning to improve forecasting accuracy.

You will manage hiring, training, and a regional workforce to ensure high performance and safety compliance. You will also lead cost control, centralization projects, and cross-functional collaboration with