Luxury Restaurant Supervisor - 5-Star Service Lead

Employment; Muscat; On-site; OMR 10,000 - 16,000; Full time

Benefits offered by this job

Room discounts

Training programs

Job summary

InterContinental Muscat is seeking a Restaurant Supervisor for the Tomato Restaurant to uphold luxury dining standards and deliver warm, seamless service. You will supervise during service, guide staff, and collaborate with the kitchen to ensure a premium guest experience.

The role requires a hands-on leader with 2+ years in a senior F&B or supervisory position, a guest-first mindset, and a strong focus on health, safety, and inventory control. Excellent communication is essential.

Qualifications

• Minimum 2 years’ experience in a senior Food & Beverage or supervisory role, ideally within a premium dining environment.
• Confident leader with a hands-on approach and strong sense of responsibility.
• Ability to maintain high service standards in a dynamic, guest-facing environment.
• Excellent communication and interpersonal skills with a guest-first mindset.
• Knowledge of stock and inventory control systems is beneficial.
• Sound understanding of health and safety compliance.

Responsibilities

• Supervise the restaurant during service, ensuring a premium guest experience aligned with luxury standards.
• Support and guide team members during shifts, enforcing service and grooming standards.
• Coordinate daily operations, including set-up, pack-down, timely table turns, and staff delegation.
• Manage roster adjustments and shift coverage in real time to ensure smooth service.
• Look after stock and supplies, place orders, count stock, and resolve stock issues.
• Interact with guests professionally, delivering warm, attentive service and resolving issues promptly.
• Deliver training and mentorship to new and current team members on refined service techniques.
• Follow health and safety rules and ensure the team complies as well.
• Collaborate with the kitchen and other departments to support seamless operations.

Skills

Senior F&B

Leadership

Communication

Guest service

Job description

InterContinental Muscat is seeking a Restaurant Supervisor for the Tomato Restaurant to uphold luxury dining standards and deliver warm, seamless service. You will supervise during service, guide staff, and collaborate with the kitchen to ensure a premium guest experience.

The role requires a hands-on leader with 2+ years in a senior F&B or supervisory position, a guest-first mindset, and a strong focus on health, safety, and inventory control. Excellent communication is essential.