Restaurant Supervisor

Employment; Muscat; On-site; OMR 10,000 - 16,000; Full time

Benefits offered by this job

Room discounts

Training programs

Job summary

InterContinental Muscat is seeking a Restaurant Supervisor for the Tomato Restaurant to uphold luxury dining standards and deliver warm, seamless service. You will supervise during service, guide staff, and collaborate with the kitchen to ensure a premium guest experience.

The role requires a hands-on leader with 2+ years in a senior F&B or supervisory position, a guest-first mindset, and a strong focus on health, safety, and inventory control. Excellent communication is essential.

Qualifications

• Minimum 2 years’ experience in a senior Food & Beverage or supervisory role, ideally within a premium dining environment.
• Confident leader with a hands-on approach and strong sense of responsibility.
• Ability to maintain high service standards in a dynamic, guest-facing environment.
• Excellent communication and interpersonal skills with a guest-first mindset.
• Knowledge of stock and inventory control systems is beneficial.
• Sound understanding of health and safety compliance.

Responsibilities

• Supervise the restaurant during service, ensuring a premium guest experience aligned with luxury standards.
• Support and guide team members during shifts, enforcing service and grooming standards.
• Coordinate daily operations, including set-up, pack-down, timely table turns, and staff delegation.
• Manage roster adjustments and shift coverage in real time to ensure smooth service.
• Look after stock and supplies, place orders, count stock, and resolve stock issues.
• Interact with guests professionally, delivering warm, attentive service and resolving issues promptly.
• Deliver training and mentorship to new and current team members on refined service techniques.
• Follow health and safety rules and ensure the team complies as well.
• Collaborate with the kitchen and other departments to support seamless operations.

Skills

Senior F&B

Leadership

Communication

Guest service

Job description

About Us

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Your Day to Day

AtInterContinental Muscat, the Tomato Restaurant offers a sophisticated and inviting space where guests can relax, connect, and refined all-day dining. We’re now seeking a passionate and experiencedRestaurant Supervisorto support or Tomato restaurant team in delivering warm, seamless, and elevated service within this elegant social hub.

What we need from you

• Supervise the restaurant during service, ensuring a premium guest experience aligned with InterContinental’s luxury standards.
• Support and guide team members during shifts, making sure they follow service and grooming standards.
• Coordinate daily operational tasks, including set-up & pack down, ensure seamless service to a 5-star standard, timely table turn around, and staff delegation.
• Manage roster adjustments and shift coverage in real-time to support efficient service delivery.
• Look after stock and supplies – place orders, help with stock counts, and fix any stock issues.
• Interact professionally with guests, offering warm, attentive service and resolving issues in a timely manner.
• Deliver training and mentorship to new and current team members, focusing on refined service techniques and product knowledge.
• Follow all safety and health rules, and make sure the team works safely too.
• Collaborate effectively with the kitchen team and other departments to support seamless operations and guest satisfaction.

What We Need from You

• Minimum 2 years’ experience in a senior Food & Beverage or supervisory role, ideally within a premium dining environment.
• A confident leader with a hands-on approach and a strong sense of responsibility.
• Ability to maintain high service standards in a dynamic, guest-facing environment.
• Excellent communication and interpersonal skills, with a strong guest-first mindset.
• Knowledge of stock and inventory control systems is beneficial.
• Sound understanding of health & safety compliance.
• Impeccable personal presentation and a commitment to reliability.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

With over 4800 hotels in over 100 countries around the world, InterContinental® Hotels Group (IHG) is thoughtfully designed for groupsor individual...