Key Account Manager – Foodservice (OMN)

Bidfood Middle East; Muscat; On-site; OMR 12,000 - 19,000; Full time

Job summary

Bidfood Middle East is seeking a proactive Key Account Manager to manage and grow our most important clients in the Oman and GCC markets. You will drive sales growth, ensure customer satisfaction, and align Bidfood's offerings with client needs.

Responsibilities include building trusted relationships with key customers, developing account plans, leading commercial discussions, and delivering on sales and profitability targets.

Qualifications

• 3+ years of sales experience with hotels, restaurants, or cafes in GCC markets.
• 2-3 years of experience in Oman.
• Bachelor's degree required.

Responsibilities

• Build strong relationships with key customers and decision-makers.
• Manage and grow Casual Dining and Fine Dining accounts in Oman/GCC.
• Develop account plans and work towards sales and GP targets.
• Lead pricing, contracts, P&L, and profitability discussions.
• Introduce new products and solutions to add value for customers.
• Collaborate with sales, category, operations and support teams.

Skills

Sales experience GCC

Key account management

Client relationship building

Negotiation

Education

Bachelor's Degree

Tools

CRM software

MS Office

Job description

Job Description

The Key Account Manager (KAM) at Bidfood Middle East plays a pivotal role in managing and nurturing relationships with the company's most significant clients. This position focuses on driving sales growth, ensuring customer satisfaction, and aligning Bidfood's offerings with client needs.

Key Responsibilities

• Build strong and trusted relationships with key customers and decision-makers
• Manage and grow important Casual Dining and Fine Dining accounts
• Understand each customer's business and look for opportunities to grow together
• Find new business opportunities and turn prospects into Pratnership
• Develop account plans and work towards clear sales and GP targets
• Lead commercial discussions, includingpricing, contracts, P&L, and profitability
• Introduce new products, brands, and solutions that add value to customers
• Work closely with our sales, category, operations, and support teams to deliver the right solutions
• Keep up with market trends, customer needs, and competitor activity
• Take ownership of customer projects from the first discussion through to execution
• Follow up, solve problems, and make sure commitments are delivered
• Continuously learn about our products, categories, customers, and the foodservice market

Requirements

• +3 years of experience in Sales (hotels, restaurants, cafes) GCC
• 2-3 years in the Oman
• Bachelors Degree