Hotel Operations Leader: Elevate Guest Experience

Chedi Hospitality; Muscat; On-site; OMR 12,000 - 24,000; Full time

Job summary

The Hotel Manager at Chedi Hospitality in Muscat oversees day-to-day operations across all departments, ensures brand standards, guest satisfaction, and financial performance. The role collaborates with the General Manager and department heads to deliver exceptional service and maintain operating efficiency.

Responsibilities include leading the hotel team, monitoring budgets, optimizing occupancy, RevPAR and revenue strategies, and upholding health, safety, and quality standards across the

Responsibilities

• Oversee daily hotel operations and ensure department coordination.
• Maintain brand standards, guest satisfaction, and service quality.
• Lead and develop hotel management and staff teams.
• Support financial targets through cost control and revenue management.
• Collaborate with Sales and Revenue Management to maximize occupancy and ADR.
• Conduct quality audits and ensure brand compliance.
• Ensure health, safety, and security compliance across the property.
• Coordinate maintenance and property management with Engineering.
• Communicate with General Manager and senior leadership; provide reporting.

Job description

The Hotel Manager at Chedi Hospitality in Muscat oversees day-to-day operations across all departments, ensures brand standards, guest satisfaction, and financial performance. The role collaborates with the General Manager and department heads to deliver exceptional service and maintain operating efficiency.

Responsibilities include leading the hotel team, monitoring budgets, optimizing occupancy, RevPAR and revenue strategies, and upholding health, safety, and quality standards across the