Healthcare Network Relations Officer

MedNet Global Healthcare Solutions LLC; Muscat; On-site; OMR 12,000 - 18,000; Full time

Job summary

Munich Re Oman MedNet Group is seeking an Officer - Network to establish and maintain relations between healthcare providers, ensure adherence to policy procedures, and troubleshoot issues arising from providers.

The role covers provider relationship management, performance monitoring, training, client management, reporting, surveys, projects, and onsite visits to address operational issues and drive improvements.

Qualifications

• Diploma in Hospital Administration or Pharmaceutical Sciences required.
• 1 year experience in provider relations functionality at GCC preferred.
• Good knowledge of medical terminology, ICD & CPT codes.
• Computer literacy in MS Office suite (Excel/PowerPoint).
• Strong interpersonal and negotiation skills; excellent written and verbal communication.

Responsibilities

• Maintain provider relationships and coordinate meetings to resolve network issues between providers and internal teams.
• Monitor complaints and performance, conduct root cause analyses to drive improvements.
• Provide provider training and orientation programs.
• Manage client-specific tasks and daily operations.
• Prepare management updates and communicate with stakeholders.
• Design and implement network surveys to gather market insights.
• Execute network-related projects and assignments from the Head of Department.
• Identify opportunities for continuous process improvement in provider management and network operations.
• Conduct onsite visits to deliver training and address operational issues.

Skills

Provider relations

Interpersonal skills

Negotiation

Communication skills

Analytical skills

Planning & organization

Education

Diploma in Hospital Administration / Pharmaceutical Sciences

Tools

MS Office

Excel

PowerPoint

Job description

Munich Re Oman MedNet Group is seeking an Officer - Network to establish and maintain relations between healthcare providers, ensure adherence to policy procedures, and troubleshoot issues arising from providers.

The role covers provider relationship management, performance monitoring, training, client management, reporting, surveys, projects, and onsite visits to address operational issues and drive improvements.