Guest Experience Front Office Manager
Minor Hotels
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Job summary
Al Baleed Resort Salalah By Anantara is seeking a Front Office Manager to lead all front office operations and deliver a seamless, personalized guest journey in line with Anantara service standards.
You will oversee Reception, Guest Relations, Concierge, Bell Desk and Villa Hosts, drive revenue through upselling and the resort’s loyalty programme, and collaborate with Housekeeping, Reservations, Engineering and Finance to ensure exceptional guest experiences and strong financial performance.
Job description
Al Baleed Resort Salalah By Anantara is seeking a Front Office Manager to lead all front office operations and deliver a seamless, personalized guest journey in line with Anantara service standards.
You will oversee Reception, Guest Relations, Concierge, Bell Desk and Villa Hosts, drive revenue through upselling and the resort’s loyalty programme, and collaborate with Housekeeping, Reservations, Engineering and Finance to ensure exceptional guest experiences and strong financial performance.
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