Concierge Operations Manager — Guest Experience

Hyatt Hotels Corporation; As Sudiyah; On-site; OMR 11,535 - 19,225; Full time

Job summary

Hyatt Hotels Corporation is looking for a Front Office / Assistant Front Office Manager in Al Buraymi Governorate, Oman. The successful candidate will oversee the Concierge operation, ensuring guest satisfaction and maximizing profitability.

The ideal candidate will have at least 2 years of experience in a similar role and hold a degree or diploma in Hospitality or Tourism management. Strong problem-solving and organizational skills are essential for this position.

Qualifications

• Minimum 2 years experience as Assistant Manager - Concierge or Guest Service Manager.
• Holder of the 'Clefs d'Or'.
• Strong problem solving, organisational, and interpersonal skills.

Responsibilities

• Support the Front Office Manager in managing the Concierge operation.
• Ensure maximum guest satisfaction.
• Direct and control the administration of the Concierge operation.

Skills

Problem solving

Organisational skills

Interpersonal skills

Education

Degree or diploma in Hospitality or Tourism management

Job description

Hyatt Hotels Corporation is looking for a Front Office / Assistant Front Office Manager in Al Buraymi Governorate, Oman. The successful candidate will oversee the Concierge operation, ensuring guest satisfaction and maximizing profitability.

The ideal candidate will have at least 2 years of experience in a similar role and hold a degree or diploma in Hospitality or Tourism management. Strong problem-solving and organizational skills are essential for this position.