Front Office & Guest Experience Manager
Anantara
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Job summary
Anantara's Al Baleed Resort Salalah in Dhofar, Oman seeks a Front Office Manager to lead and oversee all Front Office operations, delivering a seamless, personalized guest journey in line with Anantara service standards.
You will manage Reception, Guest Relations, Concierge, Bell Desk and Villa Hosts, drive upselling, guest recognition, and collaborate with Housekeeping, Reservations, Engineering, Security, Finance and F&B to achieve guest satisfaction and financial objectives.
Job description
Anantara's Al Baleed Resort Salalah in Dhofar, Oman seeks a Front Office Manager to lead and oversee all Front Office operations, delivering a seamless, personalized guest journey in line with Anantara service standards.
You will manage Reception, Guest Relations, Concierge, Bell Desk and Villa Hosts, drive upselling, guest recognition, and collaborate with Housekeeping, Reservations, Engineering, Security, Finance and F&B to achieve guest satisfaction and financial objectives.
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