Guest Experience Concierge - Temporary (Muscat)

PPOAR; Muscat; On-site; OMR 5,800 - 7,900; Full time

Job summary

PPOAR in Muscat is seeking a friendly Concierge Assistant to assist guests with their needs and provide information about local attractions to ensure a comfortable stay.

Key responsibilities include greeting guests, arranging reservations and transport, handling concerns, and maintaining a tidy lobby. This is a temporary role; no accommodation is provided, and hours may vary with hotel occupancy.

Qualifications

• Fluent English is required; additional languages are an asset.
• Excellent customer service skills are essential.
• Ability to multitask and work in a fast-paced environment.
• Basic computer skills are expected for daily tasks.

Responsibilities

• Greet guests upon arrival and assist with check-in procedures
• Provide information about local services, attractions and events
• Make reservations for guests at restaurants or other venues
• Arrange transportation for guests as needed
• Handle guest complaints or concerns in a professional and timely manner
• Maintain a clean and organized lobby area
• Assist with luggage handling when necessary

Skills

Fluent English

Customer service

Multitasking

Basic computer skills

Job description

PPOAR in Muscat is seeking a friendly Concierge Assistant to assist guests with their needs and provide information about local attractions to ensure a comfortable stay.

Key responsibilities include greeting guests, arranging reservations and transport, handling concerns, and maintaining a tidy lobby. This is a temporary role; no accommodation is provided, and hours may vary with hotel occupancy.