Guest Experience Concierge

St. Regis Hotels & Resorts; Muscat; On-site; OMR 47,000 - 80,000; Full time

Job summary

St. Regis Hotels & Resorts in Muscat, Oman, is seeking a Guest Experience Expert to enhance the guest journey from check-in to checkout. You will be on your feet, assisting guests, handling requests, and delivering a refined service experience at our Al Mouj property.

The role emphasizes professional appearance, adherence to policies, and teamwork within a luxury hotel environment. No prior related experience is required, and there is no supervisory responsibility.

Qualifications

• High school diploma or GED equivalent is required.
• No related work experience is required.
• No supervisory experience is required.
• No license or certification is required.

Responsibilities

• Deliver a memorable guest experience by guiding guests throughout their stay.
• Process operational needs and complete reports as required.
• Address guest requests and share highlights of the local area with guests.
• Maintain professional appearance and adhere to company policies and standards.

Education

High school diploma or GED equivalent

Job description

St. Regis Hotels & Resorts in Muscat, Oman, is seeking a Guest Experience Expert to enhance the guest journey from check-in to checkout. You will be on your feet, assisting guests, handling requests, and delivering a refined service experience at our Al Mouj property.

The role emphasizes professional appearance, adherence to policies, and teamwork within a luxury hotel environment. No prior related experience is required, and there is no supervisory responsibility.