Elite Guest Concierge & Experience Specialist

St. Regis Hotels & Resorts; Muscat; On-site; OMR 12,000 - 18,000; Full time

Job summary

St. Regis Hotels & Resorts in Muscat, Oman invites applications for a Non-Management Front Office role focused on delivering exceptional guest services. You will respond to requests, arrange services, and provide detailed information about local amenities and events to guests.

Join a luxury brand committed to elegant service, professional appearance, and teamwork. This position requires a proactive host mindset and a dedication to guest satisfaction across all touchpoints.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Respond to guest requests for special arrangements or services by making arrangements.
• Follow up to ensure guest satisfaction and address unique needs.
• Provide information about the property and surrounding area amenities.
• Answer calls, messages, requests, questions, or concerns.
• Coordinate with other departments to resolve issues and ensure safety.
• Adhere to company policies, maintain confidentiality of information, and protect assets.

Education

High school diploma or GED equivalent

Job description

St. Regis Hotels & Resorts in Muscat, Oman invites applications for a Non-Management Front Office role focused on delivering exceptional guest services. You will respond to requests, arrange services, and provide detailed information about local amenities and events to guests.

Join a luxury brand committed to elegant service, professional appearance, and teamwork. This position requires a proactive host mindset and a dedication to guest satisfaction across all touchpoints.