Guest Experience Captain - F&B Service Leader

Accor; Muscat; On-site; Full time

Job summary

A leading hospitality company is seeking a Captain responsible for ensuring memorable guest experiences through professional service. Key responsibilities include supervising the service team, ensuring proper outlet setup, and maintaining high service standards. The ideal candidate has a strong guest-focused personality, experience with systems like Opera, and excellent interpersonal skills. Join us in creating memorable moments for our guests in Muscat, Oman.

Qualifications

• Guest focused personality is essential.
• Prior experience working with Opera or a related system.
• Strong interpersonal and problem solving abilities.
• Fluency in English; additional languages are a plus.

Responsibilities

• Provide professional and customer focused service to Guests.
• Ensure the Outlet is set-up for service and supervise for smooth operation.
• Direct and supervise the service team to perform all duties as per standards.
• Ensure proper organization, planning, and control of supplies.

Skills

Guest focused personality

Strong interpersonal abilities

Problem solving abilities

Fluency in English

Additional languages

Tools

Opera system

Job description

A leading hospitality company is seeking a Captain responsible for ensuring memorable guest experiences through professional service. Key responsibilities include supervising the service team, ensuring proper outlet setup, and maintaining high service standards. The ideal candidate has a strong guest-focused personality, experience with systems like Opera, and excellent interpersonal skills. Join us in creating memorable moments for our guests in Muscat, Oman.