Guest Experience Ambassador (F&B)

Grand Millennium Muscat; Muscat; On-site; OMR 9,612 - 15,380; Full time

Job summary

A luxury hotel in Muscat seeks an F&B Ambassador to provide exceptional service and enhance guest experiences. Responsibilities include welcoming guests, showcasing food and beverage offerings, ensuring timely order delivery, and maintaining cleanliness in the dining area. The ideal candidate will have strong interpersonal skills, a passion for hospitality, and the ability to collaborate with team members. This position is essential to fostering guest loyalty and satisfaction.

Qualifications

• Strong interpersonal and communication skills.
• Ability to provide personalized service and create positive guest experiences.
• Knowledge of food and beverage offerings, including dietary restrictions.

Responsibilities

• Welcome guests and create a positive first impression.
• Provide personalized and attentive service.
• Showcase knowledge of menu items and specials.
• Ensure timely and accurate order delivery.
• Handle guest inquiries and feedback professionally.
• Maintain cleanliness and organization in the dining area.
• Collaborate with kitchen and F&B team for smooth operations.
• Promote loyalty programs and special events.

Job description

A luxury hotel in Muscat seeks an F&B Ambassador to provide exceptional service and enhance guest experiences. Responsibilities include welcoming guests, showcasing food and beverage offerings, ensuring timely order delivery, and maintaining cleanliness in the dining area. The ideal candidate will have strong interpersonal skills, a passion for hospitality, and the ability to collaborate with team members. This position is essential to fostering guest loyalty and satisfaction.